Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacy Duplantis

Bourg

Summary

Dynamic banking professional with a strong work ethic and exceptional customer service skills, honed at B1Bank. Proven expertise in cash handling and drawer balancing, consistently achieving high accuracy in transactions. Recognized for identifying sales opportunities and fostering positive customer relationships, ensuring a seamless banking experience.

Overview

22
22
years of professional experience

Work History

Teller

B1Bank
10.2023 - 05.2025
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Teller

South Louisiana Bank
10.2022 - 08.2023
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Referred customers to other banking departments for specialized services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Assistant

Jade's Jack of All Trades, LLC
03.2021 - 10.2022
  • Performed wide-ranging administrative, financial and service-related functions.
  • Volunteered to help with scheduled job responsibilities
  • Answered calls and provided scheduling availability for future jobs.

Owner/Housekeeping Cleaner

A & L Cleaning Service
01.2010 - 03.2020
  • Managed day-to-day business operations.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.

Cashier

Rouses
02.2003 - 03.2005
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

South Terrebonne High School
Bourg, LA

Skills

  • Drawer balancing
  • Excellent time management skills
  • Strong sense of banking ethics
  • Strong work ethic
  • Reliable
  • Friendly
  • Cash handling
  • Exceptional customer service

Timeline

Teller

B1Bank
10.2023 - 05.2025

Teller

South Louisiana Bank
10.2022 - 08.2023

Assistant

Jade's Jack of All Trades, LLC
03.2021 - 10.2022

Owner/Housekeeping Cleaner

A & L Cleaning Service
01.2010 - 03.2020

Cashier

Rouses
02.2003 - 03.2005

South Terrebonne High School

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Lacy Duplantis