Overview
Work History
Education
Skills
Timeline
Generic

Ladasha Bolding

Opelousas

Overview

5
5
years of professional experience

Work History

Customer Service Representative

First Choice Delivery
04.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Carpenter Hospice Center
11.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

Ranstad
03.2022 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

TRS Staffing Solutions Inc.
10.2021 - 02.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Patient Care Technician

Memorial Hermann Hospital
02.2019 - 09.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Education

High School Diploma -

Apostolic Lighthouse Academy
Jackson
05.2017

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

First Choice Delivery
04.2024 - Current

Customer Service Representative

Carpenter Hospice Center
11.2023 - 12.2023

Customer Service Representative

Ranstad
03.2022 - 06.2023

Customer Service Representative

TRS Staffing Solutions Inc.
10.2021 - 02.2022

Patient Care Technician

Memorial Hermann Hospital
02.2019 - 09.2021

High School Diploma -

Apostolic Lighthouse Academy

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Ladasha Bolding