LaDeacha Johnson
Monroe
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver for Elderly
A First Name Basis
Monroe
09.2019 - 03.2023
- Assisted clients with Activities of Daily Living (ADLS)
- Arranged for client transport to medical appointments
- Retrieved prescriptions on behalf
- Assisted with household needs, such as cooking, cleaning and laundry
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Sales Associate
Walmart
West Monroe
01.2022 - 01.2023
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
Caregiver
The Gardens at Georgia Tucker
Monroe
02.2020 - 03.2022
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Front Desk Staff
La Quinta Inns & Suites
West Monroe
10.2018 - 09.2019
- Managed daily logbook of visitors entering the building premises.
- Processed payments from clients in cash or credit card form.
- Assisted with administrative tasks such as filing, photocopying, faxing, and mailing documents.
- Answered incoming calls, responded to inquiries and directed calls accordingly.
- Maintained accurate inventory of office supplies and equipment needed at the front desk area.
- Greeted customers and provided information regarding services offered.
- Checked identification of visitors upon arrival at reception area.
- Provided exceptional customer service by resolving customer complaints promptly and efficiently.
- Generated reports on customer inquiries, appointment schedules, billing records.
- Coordinated with other departments when necessary to ensure smooth functioning of front desk operations.
Sales Associate
Conn's Home Plus
Monroe
03.2018 - 03.2019
- Offered knowledge about Furniture, appliances, TVs, electronics, etc.
- Worked in sales, selling Furniture
- Communicated with clients and customers over the phone
- Completed in-store purchases
- Handled in-store returns
Medical Collections Representative
TruBridge
Monroe
10.2014 - 11.2018
- Makes outbound courtesy calls to patients to ensure they are receiving their statements, answer any questions about their account(s) and reach a payment resolution against their account(s)
- Receives incoming calls from patients to answer their questions and reaches payment resolution against their account(s)
- Processes credit card payments accurately against the patient's account(s)
- Protects customer information by keeping all information confidential
- Processes miscellaneous paperwork
Hostess/Server
El Chico Restaurant
Monroe
11.2012 - 05.2014
- Take food and drink orders from customers accurately and with a positive attitude
- Engage with customers in a friendly manner.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
Education
High school diploma -
Richwoods High School
05.2014
Skills
- Direct Care
- Home Care
- Personal Care
- Care Giver
- Home Health
- Senior Care
- Food Preparation
- Laundry
- Alzheimer's Care
- Meal Preparation
- Cooking
- Personal Assistant Experience
- Medication Administration
- Hotel experience
- Medical Collection
- Sales experience
- Furniture Sales
- Dementia Care
- Hospital Experience
Certification
- First Aid Certification
- CPR Certification
Personal Information
Authorized To Work: US
Timeline
Sales Associate
Walmart
01.2022 - 01.2023
Caregiver
The Gardens at Georgia Tucker
02.2020 - 03.2022
Caregiver for Elderly
A First Name Basis
09.2019 - 03.2023
Front Desk Staff
La Quinta Inns & Suites
10.2018 - 09.2019
Sales Associate
Conn's Home Plus
03.2018 - 03.2019
Medical Collections Representative
TruBridge
10.2014 - 11.2018
Hostess/Server
El Chico Restaurant
11.2012 - 05.2014
High school diploma -
Richwoods High School