Ladedria Collins
Shreveport
Summary
Highly dedicated and organized professional with extensive experience in child support enforcement, child welfare services,
supervisory management. Proven track record in legal documentation, case intake, and family-focused operational leadership.
Overview
9
9
years of professional experience
Work History
Child Support Enforcement Legal
State Of Louisiana, Department Of Children, Family Services
Shreveport
05.2025 - Current
- Coordinated activities with other agencies providing services related to child support enforcement.
- Prepare intake cases and drafted petitions
- Manage payments
- Schedule paternity test
- Liaised with DA office via email
- Handled collections and long arms
Child Welfare Assistant
State Of Louisiana, Department Of Children, Family Services
Shreveport
03.2024 - 05.2025
- Reserved and managed meeting room availability.
- Assisted organizational efforts by filing, entering data and answering phones.
- Developed positive relationships with internal customers through effective communication techniques.
- Coordinated child placements and regular visitation
- Arranged statewide travel
- Support families with necessary shopping
Dual Rate Supervisor
El Dorado Casino
Shreveport
01.2017 - 03.2024
- Worked closely with security personnel to monitor high-value jackpots and other large payouts.
- Resolved customer complaints promptly and professionally.
- Investigated any suspicious activity or incidents within the slots area.
- Evaluated workers' performance to write performance reviews.
Education
Associate of Science - Pharmacy
Virginia College
Shreveport, LA01-2017
Skills
- Child support enforcement
- Legal documentation
- Problem solving
- Payment processing
- Time management
- Customer service
- Leadership
- Data entry
- Customer relationship management
Timeline
Child Support Enforcement Legal
State Of Louisiana, Department Of Children, Family Services
05.2025 - Current
Child Welfare Assistant
State Of Louisiana, Department Of Children, Family Services
03.2024 - 05.2025
Dual Rate Supervisor
El Dorado Casino
01.2017 - 03.2024
Associate of Science - Pharmacy
Virginia College