Lajacquenette Jones
Shreveport
Summary
Proven Security Officer with a strong background in maintaining safety and providing exceptional customer service, as demonstrated at Bally's Casino. Skilled in surveillance and incident reporting, I excel in quick emergency response and effective communication. Achieved high customer satisfaction through professional service and a focus on physical fitness. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
3
3
years of professional experience
Work History
Security Officer
Bally's Casino
11.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Car Wash Attendant
Zips Car Wash
04.2021 - 01.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Education
High School Diploma -
Green Oaks Performing Arts Academy
Shreveport, LA05.2020
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Physical Fitness
- Surveillance
Timeline
Security Officer
Bally's Casino
11.2023 - 06.2024
Car Wash Attendant
Zips Car Wash
04.2021 - 01.2023
High School Diploma -
Green Oaks Performing Arts Academy
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