Lakeisha Graves
Baton Rouge
Summary
Dedicated professional with expertise in customer service and safety compliance. Proven ability to resolve issues effectively and promote safety awareness in diverse environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Associate L1
Amazon
New Orleans
03.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Safety Attendant
Barton Construction Company
03.2023 - 12.2025
- Monitored safety compliance on construction sites to ensure worker protection.
- Conducted regular safety inspections to identify potential hazards and risks.
- Provided safety training sessions for workers to promote awareness and best practices.
- Coordinated with team members to enforce personal protective equipment usage.
- Reported safety incidents and maintained detailed records for analysis and review.
Forklift Operator
Turner Industries
Baton Rouge
03.2017 - 11.2022
- Operated forklifts to transport materials within warehouse environments efficiently.
- Loaded and unloaded goods from trucks and storage areas safely.
- Conducted routine inspections on forklifts to ensure operational safety and reliability.
- Assisted in training new operators on safety protocols and equipment operation.
- Followed safety regulations to minimize workplace hazards during operations.
- Managed product placement for optimal storage space utilization in warehouses.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Transported material to correct locations and documented inventory changes.
- Communicated with supervisor and other warehouse staff to coordinate work.
Education
Associate of Science - Process Technology
Remington College
Baton Rouge, LA04-2026
Skills
- Process technology
- Equipment maintenance
- Safety compliance
- Customer service
- Project management
- Team collaboration
- Problem resolution
- Task prioritization
- Risk assessment
- Organizational skills
- MS office
- Decision-making
- Social perceptiveness
- PPE compliance
- Leadership
- Critical thinking
- Attention to detail
- Project planning
- Basic math
- Training & Development
- Public speaking
Certification
- Twic card holder, OSHA 10 and OSHA 30
Timeline
Associate L1
Amazon
03.2026 - Current
Safety Attendant
Barton Construction Company
03.2023 - 12.2025
Forklift Operator
Turner Industries
03.2017 - 11.2022
Associate of Science - Process Technology
Remington College