Lakeisha Johnson
Lafayette
Summary
Dynamic Case Manager with extensive experience at Magnolias Home Care LLC, excelling in client assessments and case documentation. Proven ability to develop effective service plans and enhance team collaboration. Skilled in medical records management and staff training, ensuring high-quality care and client satisfaction. Committed to achieving client wellness and autonomy.
Overview
26
26
years of professional experience
Work History
Case Manager
Magnolias Home Care LLC
Lafayette
02.2025 - Current
- Coordinated client assessments to determine needs and eligibility for services.
- Documented case notes accurately in compliance with regulatory standards.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Maintained accurate case records and documentation according to agency guidelines.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Consulted with staff on resolution of complex service issues.
CASE MANAGER/FIELD SUPERVISOR
HELPING HANDS OF ACADIANA
LAFAYETTE
04.2022 - 02.2023
- Utilization Review.
- Discharge Planning.
- Coordination of care among all team members.
- Manage case assignments.
- Develop service plans.
- Billing
FRY COOK
BURGER ZONE
CROWLEY
12.2020 - 04.2022
- Prepared raw produce for cooking or eating.
- Maintained a clean and tidy personal appearance.
- Inspect food preparation areas to ensure safe, sanitized food handling practices.
- Clean, stock, and restock workstations.
NURSE AID
RESTHEAVEN NURSING HOME LLC
LAKE CHARLES
07.2020 - 08.2020
- Assist residents with performing basic tasks such as eating, dressing, and toileting when necessary.
- Preforming duties such as changing residents’ linen and cleaning room.
- Serving meals and helping feed residents’
FRY COOK
BURGER ZONE
CROWLEY
09.2019 - 06.2020
- Set up and breakdown workstation.
- Assist with work prep.
- Fry food to order
- Keep work area clean.
DIRECT SERVICE WORKER
MAGNOLIA HOME CARE LLC
LAFAYETTE
05.2016 - 06.2019
- Assist clients with daily task.
- Shopping for groceries and preparing meals.
- Encouraging clients to engage in social networking and communication.
- Help client with planning clients’ appointments and organizing a schedule.
CASE MANAGER
CARING TOUCH HOME CARE LLC
LAFAYETTE
05.2014 - 04.2016
- Assist clients with their needs.
- Coordinating and providing care that is safe, effective, efficient, equitable, and client centered.
- Handling case assignments, draft service plans, review case progress and determine case closure.
- Helping clients achieve wellness and autonomy.
OVERNIGHT STOCKER
WALMART SUPER CENTER
CROWLEY
11.2009 - 04.2014
- Maintain a clean, neat, ready work area.
- Engage with vendors with a positive attitude.
- Sort and stock products on shelves and in back room.
NURSE ASSISTANT
AMERICAN LEGION HOSPITAL
CROWLEY
11.2005 - 10.2009
- Take patients vitals.
- Answer calls for help and observe changes in patients’ conditions or behavior.
- Serve meals, make beds, and keep rooms clean.
MATERIALS MANAGEMENT CLERK
HEART HOSPITAL OF LAFAYETTE
LAFAYETTE
01.2004 - 06.2004
- Complies and maintain inventory of materials receive, stocked, and issued.
- Inspect, accept, or reject materials received.
- Prepare, track, and review purchase orders.
- Order, receive, and distribute supplies or materials.
UNITED SUPPLY SPECIALIST
UNITED STATES MILITARY
FORT HOOD
11.1999 - 04.2003
- Supervised and maintained all supplies and equipment.
- Received, inspected, and inventoried supplies.
- Operated unit level computers.
- Post transactions to organizational and installation property books and supporting transaction files.
- Maintained automated supply system for accounting of organizational and installation supplies and equipment.
Education
Associate of Applied Business - Business Administration
South Louisiana Community College
Lafayette, LA05-2018
Skills
- Client assessment
- Case documentation
- Multitasking and organization
- Medical records management
- Direct patient care
- MS office
- Staff education and training
- Home visits and inspections
- Documentation and reporting
- Staff management
- Data entry and analysis
- Records management
References
- Christine Williams Office Manger 337-319-6289
- Wendy Milson former Co-Worker 337-780-8370
Timeline
Case Manager
Magnolias Home Care LLC
02.2025 - Current
CASE MANAGER/FIELD SUPERVISOR
HELPING HANDS OF ACADIANA
04.2022 - 02.2023
FRY COOK
BURGER ZONE
12.2020 - 04.2022
NURSE AID
RESTHEAVEN NURSING HOME LLC
07.2020 - 08.2020
FRY COOK
BURGER ZONE
09.2019 - 06.2020
DIRECT SERVICE WORKER
MAGNOLIA HOME CARE LLC
05.2016 - 06.2019
CASE MANAGER
CARING TOUCH HOME CARE LLC
05.2014 - 04.2016
OVERNIGHT STOCKER
WALMART SUPER CENTER
11.2009 - 04.2014
NURSE ASSISTANT
AMERICAN LEGION HOSPITAL
11.2005 - 10.2009
MATERIALS MANAGEMENT CLERK
HEART HOSPITAL OF LAFAYETTE
01.2004 - 06.2004
UNITED SUPPLY SPECIALIST
UNITED STATES MILITARY
11.1999 - 04.2003
Associate of Applied Business - Business Administration
South Louisiana Community College
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