La'Kenya Raven

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and location within the store.
• Greeted customers entering the store and responded promptly to customer needs.
• Handled cash, credit, and gift card transactions accurately and securely.
• Resolved customer complaints promptly to maintain satisfaction and loyalty.
• Promoted store loyalty program benefits to enhance customer engagement.
• Greeted customers entering store and responded promptly to customer needs.

• Assisted therapists in implementing individualized therapy plans for children with diverse needs.
• Observed and documented patient progress to support treatment evaluations and adjustments.
• Collaborated with team members to create engaging activities that promote developmental skills.
• Maintained organized records of patient interactions and therapy sessions for compliance purposes.
• Participated in training sessions to enhance knowledge of pediatric therapy techniques and best practices.
• Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

• Supervised student events, ensuring compliance with safety protocols and operational guidelines.
• Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
• Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
• Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
• Coordinated logistics for various activities, ensuring seamless execution of programs and services.

• Assisted in daily animal care and feeding schedules to ensure health and well-being.
• Supported visitor engagement through guided tours, enhancing educational experiences.
• Maintained clean and safe habitats, adhering to wildlife safety protocols.
• Collaborated with team members to implement effective conservation initiatives.
• Adapted quickly to changing conditions and requirements in a dynamic environment.● Educated guests on services and processes in an easy-to-understand manner
• Facilitated appointment scheduling and maintained organized booking records for improved client service.
• Executed management of point-of-sale transactions and maintained accurate documentation to ensure operational efficiency.
• Delivered comprehensive explanations of services and processes, ensuring clarity and comprehension for all guests.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained cleanliness and organization of sales floor, ensuring optimal product presentation.
• Executed visually appealing merchandising layouts according to company guidelines, capturing consumer attention in crowded retail environments.
• Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
• Developed strong interpersonal skills to foster positive customer interactions and support service excellence.

Contributed to team success by maintaining productivity and communication in fast-paced settings.

Relevant Coursework: Human Anatomy & Physiology, Medical Terminology, Healthcare Management

Graduated with Honors

• [3.8] GPA