Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Lakesha Sherrie Simmons

Westwego

Summary

As a motivated and ambitious professional, I am judicious in handling a professional position. With a positive attitude and strong communication skills. I have a very keen eye for work detail. As a leader and team player I am organized, detailed and perform with high energy. I have the ability to multi-task and remain calm under extreme pressure.

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

25
25
years of professional experience

Work History

Epsdt Specialist

A Life Choice for Personal Enhancement
Gretna
08.2025 - Current
  • Review and process referrals for medical, behavioral health, and developmental services, ensuring compliance with Medicaid and EPSDT requirements.
  • Conduct outreach and education to families, providers, and community partners regarding EPSDT benefits, eligibility, and available services.
  • Track and document screenings, assessments, and follow-up care to ensure continuity of services and adherence to mandated timelines.
  • Collaborate with healthcare providers, managed care organizations (MCOs), schools, and social service agencies to address gaps in care and promote positive health outcomes.
  • Assist in developing individualized service plans based on identified medical, developmental, and behavioral needs.
  • Ensure all services are medically necessary and appropriately authorized in accordance with state Medicaid policies.
  • Maintain accurate and up-to-date records in compliance with regulatory standards, including case notes, service logs, and reporting requirements.
  • Monitor compliance with federal Medicaid EPSDT regulations and support quality assurance initiatives.
  • Advocate for children and families to ensure access to appropriate healthcare, early intervention services, and community resources.

Support Coordinator

A Life Choice for Personal Enhancement
Gretna
11.2023 - Current
  • Develop, implement, and update person-centered service plans (PCSP/CPOC) in collaboration with participants, families, and interdisciplinary teams.
  • Facilitate initial, quarterly, and annual planning meetings to review goals, services, and outcomes.
  • Monitor service delivery to ensure providers meet quality standards, authorization requirements, and participant satisfaction.
  • Maintain regular contact with participants (monthly or as required), including home visits when applicable, to assess health, safety, and service effectiveness.
  • Coordinate referrals to community resources such as healthcare providers, therapy services, day programs, employment supports, and personal care assistance.
  • Ensure compliance with Medicaid waiver regulations, including documentation, timelines, and service authorizations.
  • Complete accurate and timely documentation, including case notes, incident reports, service logs, and plan updates.
  • Identify and address gaps in services, barriers to care, and risk factors impacting participant well-being.
  • Advocate for participants’ rights, preferences, and access to appropriate services and supports.
  • Collaborate with families, providers, schools, and managed care organizations (MCOs) to ensure continuity of care.
  • Assist participants in crisis situations by coordinating emergency services and appropriate interventions.

Administrative Office Manager

Phillips Handyman Services
Florissant
05.2007 - 06.2018
  • Managed price negotiations and contracts.
  • Scheduled appointments.
  • Basic bookkeeping (billing and payroll) Microsoft word documentation.
  • Greeting customers.
  • Customer service skills.
  • Faxing, filing, and making phone calls.
  • Marketing.
  • Organizing office meetings Microsoft PowerPoint Presentations.
  • Computer data input any company needed information.
  • Managing 4-5 employees.
  • Handling customer complaints.
  • Production of Staff Grievance Procedure.
  • Managed daily office operations for a home services company.
  • Coordinated scheduling for multiple service teams and client appointments.
  • Developed and maintained filing systems for project documentation.
  • Oversaw inventory management of tools and supplies for handyman services.
  • Trained new administrative staff on company policies and procedures.
  • Implemented office procedures to improve workflow efficiency and organization.
  • Handled incoming calls, emails, and other correspondence from clients and vendors.
  • Processed invoices for payment in a timely manner.
  • Answered customer inquiries promptly via phone or email.
  • Organized business-wide internal meetings, board meetings, conference calls, and weekly staff meetings.
  • Developed administrative team to support corporate growth and objectives.
  • Organized the filing system and managed daily operations of the office.
  • Collaborated with team leaders to determine and oversee operating budget.
  • Ordered office supplies and equipment when necessary.
  • Directed and oversaw office personnel activities.
  • Recruited new personnel as needed according to established guidelines.
  • Reviewed invoices for accuracy to identify cost savings.
  • Oversaw financial management, including budget preparation, analysis, and reporting.
  • Established work procedures or schedules to organize daily work of administrative staff.

Paraeducator/TA

Special School District of St. Louis County
Clayton
06.2001 - 01.2005
  • Supported teachers in implementing individualized education plans for students with disabilities.
  • Assisted in classroom management to create a positive learning environment.
  • Collaborated with staff to develop engaging instructional materials and activities.
  • Monitored student progress and provided feedback to teachers on learning outcomes.
  • Communicated effectively with parents regarding student needs and progress updates.
  • Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
  • Provided feedback to teachers regarding student successes or challenges observed during instruction time.
  • Maintained focused, inclusive, and supportive learning environments.
  • Served as classroom aide to teachers and worked one-on-one with special needs students.
  • Participated in meetings regarding IEPs and 504 plans for students with special needs.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.
  • Applied positive reinforcement to redirect negative behaviors.
  • Participated in IEP meetings and contributed to the development of educational plans.
  • Implemented behavior management plans to maintain a positive learning environment.

Epsdt specialist duties professional written

Here’s a professionally written description of EPSDT Specialist duties you can use for a resume, job description, or documentation:Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Specialist – Duties
An EPSDT Specialist is responsible for ensuring that Medicaid-eligible children and adolescents receive comprehensive and preventive healthcare services in accordance with federal and state guidelines under the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program.Key Responsibilities:
Coordinate and monitor EPSDT services to ensure timely access to preventive, diagnostic, and treatment services for eligible children and youth.
Review and process referrals for medical, behavioral health, and developmental services, ensuring compliance with Medicaid and EPSDT requirements.
Conduct outreach and education to families, providers, and community partners regarding EPSDT benefits, eligibility, and available services.
Track and document screenings, assessments, and follow-up care to ensure continuity of services and adherence to mandated timelines.
Collaborate with healthcare providers, managed care organizations (MCOs), schools, and social service agencies to address gaps in care and promote positive health outcomes.
Assist in developing individualized service plans based on identified medical, developmental, and behavioral needs.
Ensure all services are medically necessary and appropriately authorized in accordance with state Medicaid policies.
Maintain accurate and up-to-date records in compliance with regulatory standards, including case notes, service logs, and reporting requirements.
Monitor compliance with federal Medicaid EPSDT regulations and support quality assurance initiatives.
Advocate for children and families to ensure access to appropriate healthcare, early intervention services, and community resources.
Participate in interdisciplinary team meetings, case reviews, and training sessions to stay current with EPSDT policies and best practices.Skills & Competencies:
Knowledge of Medicaid policies, EPSDT guidelines, and healthcare systems
Strong case management and care coordination skills
Excellent communication and documentation abilities
Attention to detail and regulatory compliance
Ability to work collaboratively with multidisciplinary teams
Advocacy and problem-solving skillsIf you want, I can customize this specifically for Louisiana Medicaid/EPSDT policies or tailor it to fit your resume (with bullet points that match your current Support Coordinator role).

Duties of a wavier support Coordinator

Here’s a professionally written description of Waiver Support Coordinator duties you can use for a resume, job description, or evaluations—tailored closely to roles like yours in Louisiana waiver programs:Waiver Support Coordinator – Duties
A Waiver Support Coordinator (WSC) provides case management and service coordination for individuals enrolled in Medicaid Home and Community-Based Services (HCBS) waiver programs. The role ensures participants receive person-centered services that support independence, health, and quality of life in community settings.Key Responsibilities:
Coordinate and manage a caseload of waiver participants, ensuring all services are delivered in accordance with program guidelines and individual needs.
Conduct comprehensive assessments to identify medical, behavioral, social, and environmental needs.
Develop, implement, and update person-centered service plans (PCSP/CPOC) in collaboration with participants, families, and interdisciplinary teams.
Facilitate initial, quarterly, and annual planning meetings to review goals, services, and outcomes.
Monitor service delivery to ensure providers meet quality standards, authorization requirements, and participant satisfaction.
Maintain regular contact with participants (monthly or as required), including home visits when applicable, to assess health, safety, and service effectiveness.
Coordinate referrals to community resources such as healthcare providers, therapy services, day programs, employment supports, and personal care assistance.
Ensure compliance with Medicaid waiver regulations, including documentation, timelines, and service authorizations.
Complete accurate and timely documentation, including case notes, incident reports, service logs, and plan updates.
Identify and address gaps in services, barriers to care, and risk factors impacting participant well-being.
Advocate for participants’ rights, preferences, and access to appropriate services and supports.
Collaborate with families, providers, schools, and managed care organizations (MCOs) to ensure continuity of care.
Assist participants in crisis situations by coordinating emergency services and appropriate interventions.
Participate in audits, trainings, and quality assurance activities to maintain compliance and improve service delivery.Skills & Competencies:
Strong knowledge of HCBS waiver programs and Medicaid regulations
Effective case management and care coordination skills
Excellent communication, documentation, and organizational abilities
Ability to manage multiple cases and meet strict deadlines
Person-centered planning and advocacy skills
Problem-solving and crisis intervention abilitiesIf you’d like, I can turn this into a polished resume section tailored exactly to your current job (including your 45-person caseload, meetings, documentation, and advocacy work) so it stands out more to employers.

Duties of administrative afiice manager for construction company

Here’s a professional description of Administrative Office Manager duties for a construction company you can use for a resume or job profile:Administrative Office Manager – Construction Company
An Administrative Office Manager in a construction setting oversees daily office operations while supporting project management, field teams, and executive leadership. This role ensures efficient administrative processes, accurate documentation, and effective communication between office staff, contractors, and clients.Key Responsibilities:
Manage daily office operations, including scheduling, correspondence, and workflow coordination to support construction projects.
Supervise and support administrative staff, including hiring, training, and performance management.
Coordinate communication between project managers, subcontractors, vendors, and clients to ensure timely project updates.
Prepare, review, and maintain project documentation such as contracts, permits, work orders, invoices, and compliance records.
Track project budgets, expenses, and billing; assist with accounts payable/receivable and payroll processing.
Maintain organized filing systems (digital and paper) for contracts, insurance certificates, lien waivers, and regulatory documents.
Ensure compliance with local, state, and federal regulations, including licensing, safety documentation, and insurance requirements.
Assist with bid preparation by gathering documents, organizing proposals, and tracking submission deadlines.
Monitor office supplies, equipment, and vendor relationships to ensure operational efficiency.
Support human resources functions such as onboarding, employee records, and timekeeping for field and office staff.
Generate reports on project status, financials, and office operations for leadership review.
Handle customer inquiries and resolve administrative issues in a professional and timely manner.Skills & Competencies:
Knowledge of construction administrative processes and terminology
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and project management software
Financial tracking and basic accounting skills
Excellent communication and leadership skills
Attention to detail and compliance awarenessIf you want, I can combine this with your actual experience at Phillips Handyman Services and turn it into a strong resume section that highlights supervising staff, managing construction workflows, and handling office operations.

Paraeducator special school district duties

Here’s a professionally written description of Paraeducator duties for a Special School District / Special Education setting that you can use for a resume or job profile:Paraeducator – Special School District
A Paraeducator in a Special School District provides instructional and behavioral support to students with disabilities under the direction of certified teachers and special education staff. The role focuses on promoting student independence, academic progress, and social-emotional development in a structured learning environment.Key Responsibilities:
Provide one-on-one and small group instructional support to students with diverse learning, developmental, and behavioral needs.
Assist in implementing Individualized Education Programs (IEPs), including academic, behavioral, and functional goals.
Support classroom instruction by reinforcing lessons, adapting materials, and assisting with assignments and activities.
Monitor and document student progress, behaviors, and responses to interventions, reporting updates to the teacher or case manager.
Implement behavior intervention plans (BIPs) and utilize positive behavior support strategies.
Assist students with daily living skills, including hygiene, mobility, feeding, and toileting as needed.
Maintain a safe, structured, and inclusive classroom environment that supports student engagement and learning.
Support students during transitions throughout the school day, including arrival, dismissal, and movement between classes.
Collaborate with teachers, therapists, and support staff (e.g., speech, occupational, physical therapy) to meet student needs.
Provide supervision during lunch, recess, field trips, and other school activities.
Use de-escalation techniques and crisis intervention strategies when necessary.
Maintain confidentiality and comply with FERPA and special education regulations.

Education

BA - Health Administration in Health Information System

University of Phoenix
Phoenix, AZ

AA - Health Administration/Medical Records

University of Phoenix
Phoenix, AZ

Skills

  • EPSDT compliance
  • Medicaid regulations
  • Case management
  • Effective communication
  • Quality assessment
  • Risk management
  • Compliance monitoring
  • Expert problem solving
  • Goal setting
  • Business intelligence

References

References are available on request.

References

References available upon request.

Timeline

Epsdt Specialist

A Life Choice for Personal Enhancement
08.2025 - Current

Support Coordinator

A Life Choice for Personal Enhancement
11.2023 - Current

Administrative Office Manager

Phillips Handyman Services
05.2007 - 06.2018

Paraeducator/TA

Special School District of St. Louis County
06.2001 - 01.2005

BA - Health Administration in Health Information System

University of Phoenix

AA - Health Administration/Medical Records

University of Phoenix
Lakesha Sherrie Simmons