Lakyn J. Cormier
Lake Charles
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance our patients experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Shondra Smith Dermatology
Lake Charles, LA
10.2020 - Current
- Managed patient scheduling and appointment confirmations for optimal clinic workflow.
- Facilitated patient check-in processes, ensuring accurate data entry and documentation.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Oversaw inventory management of office supplies and medical materials for daily operations.
- Working with insurance companies to correct patients claims and resolve billing issues
Technician
Boreing Vision Clinic
Lake Charles, LA
09.2018 - 10.2020
- Working up patients such as pre-testing, checking acuity, gathering complaint for medicals and dilation.
- Pulling insurances to authorize for upcoming appointments and showing benefits for certain glasses or services they are needing
- Filling out and faxing over Diabetic Reports etc.
- Checking in glasses and contacts
- Inspecting the glasses and contacts that come in for our patients before notifying that they are in.
- Meeting each need the patients have.
- Checking out patients after the appointment is over
Teacher
Trinity Baptist Church MDO
Lake Charles, LA
04.2015 - 08.2016
- Organizing and preparing the classroom with daily assignments
- Teaching and working with children to grow their knowledge and character
- Working with the parents in any situation that they are having with their child
- Attended class in New Orleans through Trinity Baptist Church MDO
- Training to handle many scenarios with children and parents
- Learning CPR and handling emergency situations
Education
General Studies
McNeese State University
High School - undefined
LaGrange High School
05.2013
Skills
- Assisted with computer-related tasks and support
- Collaborated effectively with team members to achieve common goals
- Provided exceptional customer service to enhance client satisfaction
- Maintained a high level of organization
- Knowledge of filing claims, account receivable and insurance
Timeline
Receptionist
Shondra Smith Dermatology
10.2020 - Current
Technician
Boreing Vision Clinic
09.2018 - 10.2020
Teacher
Trinity Baptist Church MDO
04.2015 - 08.2016
General Studies
McNeese State University
High School - undefined
LaGrange High School