Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Amazon
07.2020 - Current
Delivering packages from Amazon main facility and Whole Foods to various customers through New Orleans and surrounding areas.
Supervisor
Royal Valet
06.2013 - 06.2020
Oversaw valet operations.
Developed and managed weekly employee schedules to ensure optimal staffing levels.
Conducted weekly meetings with the General Manager to ensure smooth operational flow.
Administrative Assistant
Moton Charter School
08.2012 - 05.2013
Coordinated operational tasks to enhance office functionality.
Maintain all school files; received, managed and distributed (via excel spreadsheets) all instructional supplies; courteous and pleasant to children, teachers, parents and colleagues; receives, process and distributes mail
Collector/Customer Serv.
Professional Asset Recovery (PAR)
07.2009 - 06.2012
Collected property tax payments for the City of New Orleans (via data entry of information)
Assisted customers with questions/concerns regarding property taxes
Ensured that customers were taking the proper steps in the handling of various property tax issues
Prepared excel spreadsheets weekly outlining property information
Bellman/Concierge
Royal Sonesta Hotel
04.2008 - 06.2009
Duties included greeting guest, delivering luggage; communicated to guest of the wide range of amenities of the hotel
As concierge I scheduled reservations at restaurants and shows in New Orleans
Booked guest tours in order that they would experience N.O
And its culture
Ensured each guest stay was relaxing and enjoyable
Account Manager
Citi Group
01.2006 - 03.2008
Maintained a set of past due accounts (four to five months range) on excel spreadsheets
Communicated with customers via phone and mail regarding credit card accounts
Business Manager
Orleans Parish School Board-NOCCA Academy
12.2003 - 08.2005
Recorded and receipted all funds collected at the school site
Responsible for payment of approved invoices by the Principal
Issued purchase orders to vendors for merchandise ordered
Reconciled the schools’ bank account; prepared monthly bank reconciliations and financial reports using an accounting software program
Set-up Excel spreadsheets outlining school finances and fixed assets
Reported all fixed assets to central office
Assisted with the student data for attendance; record keeping; and tracking of students