Summary
Overview
Work History
Education
Skills
Timeline
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Landon Romero

New Iberia,LA

Summary

Dynamic Technician Specialist at Nikron Pest & Termite Control, recognized for enhancing customer satisfaction through exceptional service and clear communication. Leveraged technical expertise and collaborative skills to drive project success while adhering to safety standards. Certified in Microsoft Excel and committed to continuous learning, contributing to both personal and company growth.

Developed technical skills in fast-paced, hands-on environment, focusing on problem-solving and innovation. Seeking to transition into new field where these skills can be effectively applied. Committed to leveraging technical expertise and adaptability to succeed in new and challenging role.

Highly adaptable and quick learner with positive attitude, ready to excel in technical environment. Possesses solid understanding of basic technical principles and hands-on skills with tools and equipment. Committed to delivering high-quality solutions and contributing to team success.

Overview

2
2
years of professional experience

Work History

Technician Specialist

Nikron Pest & Termite Control
05.2025 - Current
  • Increased customer satisfaction by providing prompt and accurate technical support.
  • Collaborated with team members to complete complex projects within established timelines.
  • Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
  • Maintained a safe working environment by adhering to industry safety standards and protocols.
  • Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
  • Boosted client confidence in services rendered by maintaining transparent communication channels throughout all stages of project implementation.

Cashier

Shawn's Cajun Meats and Grocery
07.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

High School Diploma -

Delcambre High School
Delcambre, LA
05-2024

Skills

  • - Customer Service and Sales Certified
  • - Emergency Medical Response Certified
  • - Microsoft Word Specialist Certified
  • - Louisiana Micro-Enterprises Certified
  • - Microsoft Excel Specialist Certified
  • - Microsoft PowerPoint Specialist Certified
  • - OSHA 10 General Industry Certified
  • - S/P2 Safety and Pollution Prevention Certified
  • - CPR/AED, American Red Cross Certified
  • - Hard Worker

Timeline

Technician Specialist

Nikron Pest & Termite Control
05.2025 - Current

Cashier

Shawn's Cajun Meats and Grocery
07.2023 - 02.2024

High School Diploma -

Delcambre High School

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Landon Romero