LaNeika Crayton
Baton Rouge
Summary
Accomplished Payroll Specialist with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
11
11
years of professional experience
Work History
Payroll Specialist
Amedisys
05.2023 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Conducts audits, analyzes results, investigates problems and resolves discrepancies as appropriate.
- Ensures compliance with company policy as well as wage and hour laws.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
Senior Payroll Specialist-Dedicated Service Center
Paychex Inc
06.2017 - 05.2023
- Investigated payroll variances and employee claims to resolve discrepancies
- Offered payroll-related subject matter expertise to Clients to resolve payroll discrepancies.
- Conducted client trainings in Paychex Flex to successfully on board new online clients
- Assisting clients with payroll, garnishment set-up, and day-to-day compliance with Federal, State and Local compliance
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards
Marketing Ambassador
Belle of Baton Rouge Hotel & Casino
12.2016 - 06.2017
- Complete winner forms accurately and timely, maintain all appropriate documents, files and paperwork
- Telemarketing, make follow up calls and return messages to stay in contact and invite patrons for return visits
- Responsible for assisting and executing casino promotions, drawings, giveaways and special events including: passing out gifts; checking tickets, ID and mailers, monitoring entrances and putting wristbands on invited guests; working a cash bank; passing out free play and other ambassador duties
- Provide Marketing support by hanging collateral, changing our signage and tracking all aspects of special events
- Secured revenue by promoting and facilitating opportunities to establish guest relations and drive client retention
Administrative Assistant
Gardere Community Christian School
01.2015 - 11.2016
- Managed office supplies, vendors, organizations, and upkeep
- Answered and managed incoming and outgoing call while recording accurate messages
- Greeted numerous visitors, including board members and volunteers, vendors, and potential donors
- Assisted with planning and coordination of logistics and materials for board meetings, staff/faculty meetings and school fundraising events
- Gave informational tours to potential parents and students
Internet Sales Agent
All Star Automotive Group
11.2013 - 01.2015
- Handle inbound phone calls in a timely manner
- Set up appointments for all 13 car dealerships to meet with various salesmen
- Utilized Microsoft Excel, Word, and PowerPoint on a daily basis
- Transferred customers to proper department when needed
Education
High School Diploma -
East Ascension High School
Gonzales, LASchool Diploma - Cosmetology
Aveda Institute of Baton Rouge
Baton Rouge, LA09-2013
Skills
- Customer Support Specialist
- Payroll auditing
- Conflict Resolution Expertise
- Client Relationship Management
- Tax compliance
- Data reconciliation
- Federal and state tax regulations
- Payroll policies and procedures
Personal Information
Title: Senior Payroll Specialist
Timeline
Payroll Specialist
Amedisys
05.2023 - Current
Senior Payroll Specialist-Dedicated Service Center
Paychex Inc
06.2017 - 05.2023
Marketing Ambassador
Belle of Baton Rouge Hotel & Casino
12.2016 - 06.2017
Administrative Assistant
Gardere Community Christian School
01.2015 - 11.2016
Internet Sales Agent
All Star Automotive Group
11.2013 - 01.2015
High School Diploma -
East Ascension High School
School Diploma - Cosmetology
Aveda Institute of Baton Rouge
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