Dedicated CMA with 18 years of experience in family medical and specialist practices. Expertise in patient care, clinical instruction, and simulation management. Proven ability to teach clinical courses and effectively guide students using advanced technical skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant Instructor
New Orleans Career Center, NOCC
10.2021 - 10.2025
Empowered high school students to pursue healthcare careers through foundational medical assistant education.
Collaborated with 18 local schools to deliver comprehensive medical assistant training programs.
Prepared students for the NHA medical assistant certification examination through targeted instruction.
Developed weekly lesson plans that integrated skills aligned with industry-based competencies (IBC).
Evaluated student competencies via written assignments and practical examinations to ensure proficiency.
Provided immediate, constructive feedback to enhance individual and group learning experiences.
Fostered a supportive classroom environment by demonstrating respect and willingness to assist students.
Facilitated workshops to enhance practical skills in medical assistant techniques and patient care.
Health Unit Coordinator/MA Pediatric Neurosurgery
Ochsner Health Center
06.2019 - 08.2021
Facilitated smooth patient admissions, transfers, and discharges to enhance operational efficiency.
Supported LPNs in onboarding new hires, ensuring compliance with training protocols and organizational standards.
Organized and maintained comprehensive patient medical records, ensuring accuracy for quality patient care.
Responded promptly to patient call lights, coordinating immediate action to meet patient needs.
Transcribed physician orders with precision, ensuring timely communication of new and urgent medication orders.
Conducted thorough administrative patient intakes, collecting case histories and insurance details for record-keeping.
Maintained compliance with health regulations by accurately completing mandated patient care documentation.
Coordinated with healthcare teams to streamline patient care processes and enhance overall service delivery.
Clinical Lead Medical Assistant
St. Luke's Hospital/Vintage
09.2014 - 05.2019
Facilitated comprehensive patient assessments by accurately recording vital signs and medical histories.
Evaluated visual acuity and determined patients' chief complaints to ensure effective care delivery.
Adhered to strict charting policies by meticulously documenting all patient interactions and treatments.
Executed venipunctures and conducted CLIA-Waived and non-CLIA Waived lab testing with precision.
Maintained a hygienic, organized, and secure environment for patients and visitors at all times.
Collaborated with healthcare team to enhance patient care protocols and improve service quality.
Medical Assistant/Office Assistant
Memorial Hermann Medical Group
11.2009 - 08.2014
Serve as a key member of an interdisciplinary healthcare team for a busy family medical practice. Primarily assisted one MD and cross covered for three additional MD's and ensured optimal patient care and smooth daily functioning of the office. Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing, injections and various diagnostic and treatment procedures.
Education
Medical Assistant Certificate -
MA Academy Of Healthcare Professionals
Houston
01.2006
Some College (No Degree) - ADN
Baton Rouge Community College
High School Diploma - undefined
Westfield High School
Houston, Texas
01.2001
Skills
Medical Records Management
Data Entry
Medical Emergency Response
Activity Organization
Instructional Strategies
Technique Demonstration
Teacher Support
Medical Terminology
Epic (software system)
Athena(software system)
Centricity(software system)
Constructive feedback
Time management
Interpersonal communication
Patient care management
Certification
American Heart Association CPR Certified Since 2007
BLS Instructor Since 2022 (expires 1/2027)
National Association of Healthcare Professionals CCMA since 2016
CCMA - Certified Clinical Medical Assistant (expires 1/2027)