LaRinso Morgan
Baton Rouge,La
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
7
7
years of professional experience
Work History
Service Technician
Walmart
07.2018 - 11.2023
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
Heavy Equipment Operator
Army
04.2021 - 10.2023
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Improved fuel efficiency by monitoring equipment usage and implementing energy-saving techniques during operation.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
Heavy Equipment Operator
Army National Gaurd
09.2016 - 04.2021
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Operated range of heavy equipment on regular basis with advanced skill.
Education
Associate of Arts - Construction Management
Baton Rouge Community College
Baton Rouge, LA08.2025
High School Diploma -
Slaughter Community Charter School
Slaughter, LA05.2016
Skills
- Work Documentation
- Project Oversight
- Equipment Troubleshooting
- Regulatory Compliance
- Customer Service
- Preventive Maintenance
- Project estimation and bidding
- Project Management
- Scheduling and Coordination
Accomplishments
- Achieved an ARCOM award while in Iraq for completing projects while in a combat zone.
Timeline
Heavy Equipment Operator
Army
04.2021 - 10.2023
Service Technician
Walmart
07.2018 - 11.2023
Heavy Equipment Operator
Army National Gaurd
09.2016 - 04.2021
Associate of Arts - Construction Management
Baton Rouge Community College
High School Diploma -
Slaughter Community Charter School
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