LaShonda Douglas
Shreveport
Summary
Dynamic and detail-oriented professional with extensive experience at Willis Knighton Medical Center, excelling in specimen handling and patient care. Proven ability to maintain compliance with safety procedures while enhancing lab efficiency. Skilled in venipuncture and fostering strong client relationships, ensuring high-quality service and trust.
Diligent with background in overseeing phlebotomy teams and ensuring accurate blood collection. Successfully led initiatives to improve patient comfort and streamline procedures in high-volume settings. Demonstrated expertise in venipuncture techniques and maintaining compliance with healthcare regulations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Drug Screen Collector
YourPremier Lab
11.2024 - Current
- Maintained high volume of calls and met demands of busy and productive group.
- Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
- Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
Lab Assistant
Accureference Lab
01.2021 - Current
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Lead Phlebotomist
Willis Knighton Medical Center
01.2010 - Current
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
- Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
- Contributed to a positive workplace culture through active engagement in team meetings and events.
Lab Assistant
Willis Knighton Medical Center
01.1999 - Current
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Promoted a safe work environment by consistently following biosafety guidelines when handling hazardous materials or biological agents.
- Maintained quality control standards by adhering to established laboratory protocols during sample processing and analysis.
Education
GED -
Fair Park High
Shreveport, LASkills
- Safety procedures
- Customer research
- Decision-making
- Venipuncture
- Patient care
Assertiveness
- Specimen handling
- Sample and specimen collection
- HIPAA compliance
- Lab result interpretation
- Lab equipment maintenance
- Microbiology techniques
Certification
Counselor in Training - Substance Abuse
Lab Assistant
- PT - Phlebotomy Technician
- DPT - Donor Phlebotomy Technician
Timeline
Drug Screen Collector
YourPremier Lab
11.2024 - Current
Lab Assistant
Accureference Lab
01.2021 - Current
Lead Phlebotomist
Willis Knighton Medical Center
01.2010 - Current
Lab Assistant
Willis Knighton Medical Center
01.1999 - Current
GED -
Fair Park High
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