LaShonda Jones
Zwolle
Summary
Dynamic social worker with extensive experience at St. Genevive, specializing in family therapy and guardianship advisement. Proven ability to foster client relationships and collaborate effectively with multidisciplinary teams. Skilled in conducting home study assessments, ensuring the safety and well-being of clients, particularly the elderly. Committed to delivering impactful support and solutions.
Compassionate Social Worker with proven ability to complete tasks efficiently and productively. Specialize in case management, crisis intervention, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Social Worker
St.Genevive
Shreveport
02.2024 - Current
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Led family therapy sessions between children and siblings to remediate conflict and build healthy relationships.
- Advised families regarding guardianship arrangements when appropriate.
- Attended zoom calls discussing what we could do to make the company greater
- Safety of our elderly and making sure they are well taking care of
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Completed day-to-day duties accurately and efficiently.
Call Center Representative
Sabine Medical Center
Many
08.2021 - 01.2024
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Maintained detailed records of customer interactions and transactions for future reference.
- Developed effective working relationships with team members across multiple departments.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Associate of Science - Cosmetology
Natchitoches Technical College
Natchitoches, LA05-2016
GED -
Technical College
Many, LA02-2013
Skills
- Case management
- Family therapy
- Guardianship advisement
- Home study assessments
- Client relationship management
- Team collaboration
- Active listening
- Time management
- Elder care
Certification
- Cna License 2023
Timeline
Direct Social Worker
St.Genevive
02.2024 - Current
Call Center Representative
Sabine Medical Center
08.2021 - 01.2024
Associate of Science - Cosmetology
Natchitoches Technical College
GED -
Technical College