Lashondra Turner
New Orleans
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
Work History
Shift Leader/Bartender
Creole Cuisine Restaurant Concepts
New Orleans
05.2018 - 06.2024
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Implemented strategies to increase sales and improve service quality.
- Utilized POS systems efficiently for order processing and inventory management.
- Handled emergency situations with composure and in accordance with company guidelines.
- Checked orders for quality and completeness.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Line Cook/Server
Cornet Restaurant
New Orleans
04.2016 - 06.2018
- Received and stored food and supplies.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Education
High School Diploma -
Riverdale High School
Jefferson, LA05-2007
Skills
- Employee supervision
- POS system usage
- Emergency response
- Inventory management
- Customer service
- Work area organization
- Quality control
- Team leadership
- Conflict resolution
- Food safety compliance
- Time management
- Customer service focus
- Safety processes and procedures
- Staff engagement
- Problem-solving
Affiliations
- Painting
- Personal health and skin care
- Reading
- Cosmetics
Timeline
Shift Leader/Bartender
Creole Cuisine Restaurant Concepts
05.2018 - 06.2024
Line Cook/Server
Cornet Restaurant
04.2016 - 06.2018
High School Diploma -
Riverdale High School
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