Customer Service Professional experienced in retail, marina, housekeeping, and food service. Delivered exceptional guest support and maintained organized work areas through effective multitasking and time management. Contributed to positive customer experiences by solving problems and ensuring accurate service.
Work History
Sales Associate
11 Years 8 Months
Walmart | 02.2015 - Current
Assisted customers with product selection, questions, and checkout support.
Processed transactions accurately using point-of-sale and self-checkout systems.
Maintained organized sales floor through stocking, zoning, and recovery tasks.
Restocked merchandise and verified shelf availability to support inventory accuracy.
Marine Attendant
6 Years
Belle Of Baton Rouge Casino And Hotel | 04.2009 - 04.2015
Responded to guest questions and provided clear directions to marina and casino areas.
Followed safety procedures and marina policies to ensure compliant, efficient operations.
Provided excellent customer service, addressing concerns promptly, leading to increased repeat business from satisfied clients.
Collaborated with team members to maintain a well-organized facility, ensuring operational efficiency at all times.
Housekeeping Attendant
1 Year 11 Months
Hollywood Casino | 03.2007 - 02.2009
Sanitized guest rooms and public areas, maintaining casino cleanliness standards and guest-ready presentation.
Restocked linens, toiletries, and cleaning supplies to support uninterrupted housekeeping operations.
Inspected assigned areas for maintenance issues, reporting concerns promptly for timely resolution.
Operated vacuums, floor machines, and specialized cleaning equipment safely and efficiently.
Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Food Service Worker
1 Year 6 Months
Our Lady of Lake RMC | 09.2005 - 03.2007
Coordinated meal distribution with nursing staff to support timely patient service.
Operated food service equipment to portion, tray, and deliver meals accurately.
Prepared patient meals following dietary guidelines, allergy restrictions, and sanitation standards.
Maintained clean work areas, sanitizing surfaces, utensils, and carts throughout shift.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.