Lashundra Duffield
Shreveport
Summary
Offering excellent communication and interpersonal skills, with eagerness to learn and grow. Adapt to new concepts quickly and am able to learn and apply new skills efficiently. I can adapt at handling customer inquiries and providing solutions. Ready to use and develop problem-solving and customer service skills in any position.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Brookshire's Grocery
06.2025 - Current
- Trained new associates on customer service protocols and operational procedures for efficiency.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Supported store management in planning and executing seasonal promotions and sales events.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Retail Sales Associate
TJ Max, TJX Companies
06.2023 - 07.2024
- Assisted customers in product selection, providing attentive service and support.
- Maintained organized merchandise displays to enhance shopping experience and drive sales.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma -
Northwood High School
Shreveport, LASkills
- Customer service
- Teamwork
- Problem-solving
- Customer assistance
- Cash handling
- Retail sales
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Retail Sales Associate
Brookshire's Grocery
06.2025 - Current
Retail Sales Associate
TJ Max, TJX Companies
06.2023 - 07.2024
High School Diploma -
Northwood High School