LaSonya Abrams-Diggs
Gibson
Summary
Adept Medical Assistant/ Care Specialist with a proven track record showcasing exceptional interpersonal skills and HIPAA compliance. Excelled in creating a positive work environment and enhancing customer care goals through critical thinking and organizational prowess. Demonstrated expertise in medical terminology and confidentiality regulations, significantly improving team efficiency and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Care Specialist
Upward Health
Hauppauge, NY
01.2023 - 10.2023
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
- Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
- Monitored customer care goals and developed improvements.
Medical Assistant
Ochsner Health System
New Orleans, LA
08.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Technology - Medical Assisting Clinical And Office
Unitech Training Academy - Houma
Houma, LA01.2020
Skills
- Computer literacy
- Critical Thinking
- Medical Terminology Knowledge
- Interpersonal Skills
- Organizational Skills
- HIPAA Compliance
Certification
Nationally Certified Medical Office Assistant
Timeline
Care Specialist
Upward Health
01.2023 - 10.2023
Medical Assistant
Ochsner Health System
08.2021 - 06.2023
Associate of Technology - Medical Assisting Clinical And Office
Unitech Training Academy - Houma
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