Latasha Wilson
Rayville
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
16
16
years of professional experience
Work History
CNA
Delta America Healthcare
Delhi
02.2022 - Current
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Reported changes in patient conditions to registered nurse or physician.
- Administered medications under supervision of a licensed nurse.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Transported residents within the facility as needed.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Customer Service Cashier
McDonald's Restaurant
Rayville
11.2009 - Current
- Complied with all health and safety regulations while performing job duties.
- Verified that all coupons were valid prior to processing them into the system.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Provided excellent customer service by helping customers locate items they were looking for
- Greeted customers and responded to informational
- Addressed customer questions and concerns regarding products and services.
- Informed customers of in-store promotions
- Collected credit card and cash payments to complete transactions for customer orders.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly
- Maintained current knowledge of store promotions to highlight sales.
- Answered customers' questions and provided information on store procedures or policies.
Education
Medical Assistant -
Career Technical College
Monroe 12-2003
High School Diploma -
Rayville High School
Rayville, LA05-1999
Skills
- Patient care
- Medication administration
- Safety protocols
- Vital signs monitoring
- Customer service
References
References available upon request.
Timeline
CNA
Delta America Healthcare
02.2022 - Current
Customer Service Cashier
McDonald's Restaurant
11.2009 - Current
Medical Assistant -
Career Technical College
High School Diploma -
Rayville High School