La'Terrika Whitaker
Saint Francisville
Summary
Committed to enhancing pharmacy workflow and delivering exceptional customer service.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care. Dedicated Pharmacy Technician with a proven track record in workflow optimization and team collaboration. Experienced in training new team members and ensuring compliance with regulatory standards, contributing to improved operational efficiency and patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Baton Rouge, LA
02.2026 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Our Lady of Tha Lake Childrens Hospital
Baton Rouge, LA
10.2023 - 09.2025
- Collaborated with healthcare teams to optimize patient care through medication management.
- Implemented improvements in workflow processes to enhance operational efficiency within pharmacy department.
- Conducted regular audits to ensure adherence to regulatory standards and quality assurance measures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician
Baton Rouge General Hospital
Baton Rouge, LA
06.2020 - 09.2023
- Processed and dispensed medications accurately in compliance with hospital protocols.
- Assisted pharmacists in preparing intravenous (IV) solutions and compounded sterile products.
- Maintained inventory levels, ensuring availability of essential medications and supplies.
- Educated patients on medication usage, side effects, and safety precautions effectively.
- Trained new pharmacy technicians on procedures, systems, and best practices for accuracy.
Education
Pharmacy Technician
Fortis College
Baton Rouge, LA01.2021
High School Diploma -
West Feliciana High School
Saint Francisville, LA05.2017
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Prescription filling
- Stocking shelves
Accomplishments
- Trained 12 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Supervised team of 6 staff members.
- Processed and filled over 100 prescriptions per day.
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Interests
- Crafting and DIY Projects
- Knitting and Crocheting
- Reading
Timeline
Pharmacy Technician
CVS Pharmacy
02.2026 - Current
Pharmacy Technician
Our Lady of Tha Lake Childrens Hospital
10.2023 - 09.2025
Pharmacy Technician
Baton Rouge General Hospital
06.2020 - 09.2023
Pharmacy Technician
Fortis College
High School Diploma -
West Feliciana High School