Latoisher Watson
Keithville
Summary
Accomplished Slot Supervisor with a proven track record at Louisiana Downs Racetrack, adept at staff training and coaching. Successfully managed over 30 team members, ensuring compliance and quality assurance. Expert in budget management and poised under pressure, enhancing operational efficiency and guest satisfaction. Recognized for excellent communication and service-oriented approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Slot Supervisor
Louisiana Downs Racetrack
Bossier City
01.2022 - Current
- Supervised over 30 team members daily.
- Emailed shift report daily and communicated with others in management.
- Daily floor plans for Slots and Beverage.
- Worked out weekly time schedules for both departments.
- Keeping track of inventory and ordering through our in-house warehouse.
- Just a variety of other things in both departments.
- Supervised daily operations of slot machines and gaming areas.
- Trained and mentored new staff on policies and procedures.
- Ensured compliance with gaming regulations and company standards.
Slot Supervisor
Boomtown Casino and Hotel
Bossier City
01.2009 - 12.2021
- Supervised and trained in slots and beverage for over 50 team members daily.
- Daily financial shift reports.
- In charge of guest database, and scheduling for both departments.
- Monthly inventory for both departments.
- Jackpot fills, working on slot machines, problem solving, and just a variety of other things in both departments.
Education
High School Diploma -
Fair Park High School
05.1997
Skills
- Budget management
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Staff training & coaching
- Recruiting & hiring talent
- Quality assurance
- Solid written & verbal communicator
Certification
Louisiana Gaming License
Timeline
Slot Supervisor
Louisiana Downs Racetrack
01.2022 - Current
Slot Supervisor
Boomtown Casino and Hotel
01.2009 - 12.2021
High School Diploma -
Fair Park High School