LaTonya Mitchell
New Llano,LA
Summary
I'm extremely goal oriented. I pay attention to details big and small. I'm a hard worker and take pride in my organization skills, work ethic, and my ability to produce excellent client services. I can adapt to any environment. Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Tax Associate
H&r Block
Leesville, LA
11.2025 - Current
- Prepared and filed individual tax returns using H&R Block software to ensure compliance with federal and state regulations.
- Conducted detailed client interviews to gather necessary financial information for accurate tax preparation.
- Reviewed completed tax returns for accuracy, identifying discrepancies and implementing corrective measures as needed.
- Mentored junior associates, providing guidance on tax codes and best practices for client interactions.
Manager
Security Finance
DeRidder, LA
11.2018 - 06.2025
- Led team to enhance customer service protocols, improving client satisfaction scores.
- Developed training programs for staff, increasing operational efficiency and staff competency.
- Implemented process improvements in loan approval workflows, reducing processing time significantly.
- Conducted performance evaluations, providing feedback to foster professional growth among team members.
- Managed budgeting and resource allocation, optimizing departmental expenditures without sacrificing service quality.
- Oversaw compliance initiatives, mitigating risks associated with financial regulations and policies.
- Collaborated with cross-functional teams to align strategic goals with operational capabilities.
Skills
- Tax compliance
- Nonprofit taxation
- Transfer pricing
- International taxation
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
Timeline
Tax Associate
H&r Block
11.2025 - Current
Manager
Security Finance
11.2018 - 06.2025