Latrecia Carter
Saint Gabriel
Summary
Dedicated and compassionate Case Manager with 3 years of experience in advocating for and supporting students with diverse learning needs. Proven track record of developing and implementing Individualized Education Programs (IEP’s) that foster inclusive educational environments. Skilled in collaborating with teachers, parents and multidisciplinary teams to ensure effective communication and the successful integration of services. Excellent organizational and problem solving abilities, with a deep understanding of special education laws and regulations.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
32
32
years of professional experience
Work History
SPED Case Manager
Louisiana Key Academy School
01.2022 - Current
- Writing IEP’s and holding IEP meetings with various student stakeholders such as parents, teachers, and related service providers. Completing report prep for student evaluations. Conducting clerical work related to admissions/enrollment processes. Entering SPED data into the state system quarterly based on the report of the student’s service providers. Uploading and sending documents for electronic signatures. Fulfilling records request. Conducting email and phone correspondence with parents and other stakeholders. Managing and maintaining the filing system for students SPED and enrollment documents. Conducting an audit of student files on a regular cycle. Attended community events. Supporting school wide family engagement and recruitment initiatives.
Supply Specialist
Amedisys
01.2021 - 01.2022
- Maintaining accurate records of all supplies from various sources. Ensuring proper handling, storage, and security of received items. Coordinating the shipment of supplies and equipment as needed. Maintaining detailed records of inventory levels, transactions and other relevant information.
Payer Verification Coordinator
Amedisys
01.2017 - 01.2021
- Add or edit physician’s information in the doctors’ file. Verify license, check Pecos status and OIG/Sanctions status. Address Helpdesk tickets. Assist with Excel spreadsheets when applicable. Responsible for verifying Medicaid, private insurance, and self-pay payor sources via telephone, or online systems. Obtain initial authorizations where required while maintaining compliance to medical record confidentiality regulations.
Clinic Access Representative
St. Elizabeth Physicians
01.2014 - 01.2017
- Responsible for registering patients accurately in EMR including, validating patient’s information, verification of insurance coverage, verification of Medicaid and private insurance and self payor sources, and collection of required payments. Assist with medical supplies. Create referrals, schedule appointments and obtain authorization, answer phones, copier, scanning and faxing.
Assistant Store Manager
Gymboree
01.2012 - 01.2014
- Assisted the Store Manager in daily operation of the store (occasionally assuming store responsibility in Manager’s absence); Customer service, Responded to customer complaints, Completed daily store open and close functions; Assisted Store Manager with completion of purchase orders and managing inventory; Reconciled received merchandise against purchased orders and Inventory; Maintained inventory levels, monitored and strategically displayed merchandise in store.
Senior Teller/Coordinator
Capital One Banking
01.2005 - 01.2012
- Processed customer’s daily transaction -Balanced ATM; loan payments; check cashing and fund transfers; Maintained and balanced cash drawer; Responded to customer inquiries and informed customers of products and services. Override capabilities for large cash amounts.
Radiology Department Secretary
Meadowcrest Hospital
01.2002 - 01.2003
- Maintained front desk; Greeted and assisted visitors; General office duties.
Store Manager
Lady Footlocker
01.2001 - 01.2002
- Managed and directed overall store operations. Recruiting and Selection; Coaching and developing; Onboarding of selected team members; Supervised and trained 10-12 sales associates. Set productivity goals and achieved them; Preformed self audits on store merchandise; Supervised the receipt of new merchandise; Establish strategic goals by gathering pertinent business, financial, and operation information; Prepared and monitored annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions; analyzed operating and financial statements for profitability ratios; Ensures availability of merchandise, and services by approving contracts, maintaining inventory.
Assistant Manager
Kid’s Footlocker
01.1998 - 01.2001
- Assisted store manager with overall store operations; Provided customer service and sale of merchandise; Supervised sales associations.
Sales Associate
Mervyn’s
01.1995 - 01.1998
- Provided customer services and sale of merchandise; Maintained merchandise inventory in stockroom and sales floor; Operated cash register to process customer’s transactions.
Sales Associate
The Avenue
01.1993 - 01.1994
- Provided customer service and sale of merchandise; maintained store displays; operated cash register to process customer’s transactions.
Education
Southern University
Baton Rouge, LA01.1993
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West Jefferson High School
Harvey, LA01.1989
Skills
- Customer Service and Sales; Budget Development and monitoring, Inventory Management and Cost Control Performance Management and Coaching Ability to inspire and lead diverse groups and manage workloads Demonstrate interpersonal, communication and organizational skills Excellent problem solving and analytical skills Medical Terminology Ability to multi-task and work in a fast-pace environment Computer Proficient in Outlook and MS Excel
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
Accomplishments
Successfully developed and implemented comprehensive IEP's tailored to meet the needs of students with disabilities, ensuring compliance with federal and state regulations. Developed and executed successful behavior intervention plans that reduced disciplinary incidents and promoted positive behavior among students.
Timeline
SPED Case Manager
Louisiana Key Academy School
01.2022 - Current
Supply Specialist
Amedisys
01.2021 - 01.2022
Payer Verification Coordinator
Amedisys
01.2017 - 01.2021
Clinic Access Representative
St. Elizabeth Physicians
01.2014 - 01.2017
Assistant Store Manager
Gymboree
01.2012 - 01.2014
Senior Teller/Coordinator
Capital One Banking
01.2005 - 01.2012
Radiology Department Secretary
Meadowcrest Hospital
01.2002 - 01.2003
Store Manager
Lady Footlocker
01.2001 - 01.2002
Assistant Manager
Kid’s Footlocker
01.1998 - 01.2001
Sales Associate
Mervyn’s
01.1995 - 01.1998
Sales Associate
The Avenue
01.1993 - 01.1994
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West Jefferson High School
Southern University
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