Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latrese Solomon

Natchitoches

Summary

Entry-level IT Professional with a Help Desk Certification seeking a remote position in technical support or system monitoring with the opportunities to gain Linux experience. Currently studying linux Essential and eager to grow into a Linux Support role through hands-on training and mentorship in a quiet, structured environment.

Overview

11
11
years of professional experience

Work History

Home Care Provider

We Care Ministry Outreach
03.2023 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

In-Home Patient Care Provider

We Care Ministry Outreach
01.2014 - 03.2020
  • - Enabled patients to remain in their homes by monitoring health conditions and offering personal care and household support
  • - Observed and documented physical, mental, and nutritional status
  • - Provided light housekeeping, meal prep, shopping, and errands

Education

High School Diploma -

Natchitoches Central High School
Natchitoches, LA
05.1999

Career and Technical Certificate (CTC) - Help Desk Operations

Bossier Parish Community College
Bossier City, LA
05.2005

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Ben Johnson Educational Center for Industrial Training

Skills

  • - Troubleshooting Windows Operating Systems
  • - Password resets, software installs, and basic IT support
  • - Remote access tools (Remote Desktop Connection)
  • - Ticketing systems (IssueTrak experience)
  • - Network basics: IP addresses, DNS, DHCP
  • - Printers and peripheral setup
  • - Customer service and documentation

Timeline

Home Care Provider

We Care Ministry Outreach
03.2023 - Current

In-Home Patient Care Provider

We Care Ministry Outreach
01.2014 - 03.2020

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Ben Johnson Educational Center for Industrial Training

High School Diploma -

Natchitoches Central High School

Career and Technical Certificate (CTC) - Help Desk Operations

Bossier Parish Community College
Latrese Solomon