Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Young

HARVEY

Summary

Dynamic Administrative Assistant with proven expertise at Wee Can in enhancing customer relations and streamlining office operations. Skilled in data entry and adept at managing complex filing systems, I excel in delivering exceptional service and maintaining confidentiality. Committed to fostering strong vendor relationships and ensuring accurate documentation.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Wee Can
07.2017 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Disposal Administrative Assistant

OMI Environmental Solutions
06.2012 - 05.2017
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

No Degree - Nursing

Charity School of Nursing
New Orleans, LA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Scheduling
  • Documentation and recordkeeping
  • Database entry
  • Scheduling and calendar management
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Records management
  • Calendar management
  • Filing and data archiving
  • Invoice processing
  • Records administration

Timeline

Administrative Assistant

Wee Can
07.2017 - 08.2018

Disposal Administrative Assistant

OMI Environmental Solutions
06.2012 - 05.2017

No Degree - Nursing

Charity School of Nursing
Laura Young