Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lauren Folse

Thibodaux

Summary

Compassionate and adept Orthopedic Medical Assistant with strong capability in maintaining high productivity and efficiency in task completion. Skilled in patient care management, orthopedic surgical scheduling, and medical documentation, ensuring seamless support in fast-paced environments. Excel in communication, empathy, and teamwork, facilitating positive patient experiences and effective collaboration with healthcare professionals.

Overview

26
26
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification

Work History

Orthopedic Medical Assistant

Ortho La
Thibodaux
02.2007 - Current
  • Assisted physicians during orthopedic examinations and procedures.
  • Managed patient scheduling and coordinated follow-up appointments.
  • Collected patient histories and recorded vital signs accurately.
  • Prepared and maintained examination rooms for patient visits.
  • Educated patients on post-operative care and rehabilitation exercises.
  • Maintained inventory of medical supplies and ordered as needed.
  • Assisted physicians with casting and splinting of fractures.
  • Instructed patients on how to use crutches and other mobility aids safely and correctly.
  • Answered phones in a professional manner and responded promptly to messages left by callers.
  • Facilitated referrals to specialists when needed while coordinating care between multiple providers.
  • Administered injections or medications as directed by the physician.
  • Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
  • Provided assistance with physical therapy exercises to help rehabilitate patients with musculoskeletal disorders or injuries.
  • Documented notes during patient visits.
  • Incorporated outside records into charts and EHR.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Explained treatment procedures and physicians' instructions.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Contacted medical facilities to schedule patients for admission.

Pain Management Medical Assistant

Haydel Spine and Pain Specialty Care Center
Thibodaux
01.2005 - 02.2007
  • Assisted healthcare providers with patient examinations and procedures.
  • Maintained accurate patient records using electronic health record systems.
  • Prepared examination rooms and ensured availability of necessary medical supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.

Medical Receptionist

Sayes Family Medicine
Thibodaux
01.2000 - 01.2005
  • Managed patient check-ins and appointment scheduling efficiently.
  • Coordinated communication between patients and healthcare providers effectively.
  • Handled medical records and insurance verification with precision.
  • Supported billing processes by collecting copays and processing payments accurately.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Performed data entry tasks related to billing and collections procedures.

Education

Thibodaux High Schholt
Thibodaux, LA

Certified Nursing Assistant

Fletcher Community
Thibodaux, LA
06.1999 - 12.1999

Some College (No Degree) - General Studies

Nicholls State University
Thibodaux, LA

Skills

  • Patient care
  • Electronic health records
  • Medical terminology
  • Injection administration
  • Referral coordination
  • Inventory management
  • Effective communication
  • Scheduling management
  • Health information management
  • Problem solving
  • Attention to detail
  • Patient education
  • Time management
  • Postoperative care
  • Clinical assessment
  • Preoperative preparation
  • Medical documentation
  • Orthopedic casting
  • Orthopedic bracing
  • Orthopedic triage
  • Wound care and irrigation
  • Orthopedic splints
  • Sterile technique
  • Insurance verification
  • Medical terminology
  • Documentation expert
  • Compassionate

Certification

National registered and certified medical assistant through National Association of Health Professionals

Accomplishments

  • Employee of the year 2022

Timeline

Orthopedic Medical Assistant

Ortho La
02.2007 - Current

Pain Management Medical Assistant

Haydel Spine and Pain Specialty Care Center
01.2005 - 02.2007

Medical Receptionist

Sayes Family Medicine
01.2000 - 01.2005

Certified Nursing Assistant

Fletcher Community
06.1999 - 12.1999

Thibodaux High Schholt

Some College (No Degree) - General Studies

Nicholls State University
Lauren Folse