Lauren Lavigne
West Monroe
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Waitress
Ronin
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Stylist
Michael Kors
04.2021 - 03.2023
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05.2009
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Safe Food Handling
- Hospitality service expertise
- Handling Complaints
- Retail Floor Stocking
Accomplishments
Miss Oklahoma USA Spirit Award twice.
Timeline
Waitress
Ronin
08.2024 - Current
Stylist
Michael Kors
04.2021 - 03.2023
High School Diploma -
West Monroe High School
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