Lauren Lefort Hand
Raceland
Summary
Results-oriented professional with extensive experience in business administration and financial management. Expert in developing strategic marketing plans and optimizing operations to drive sales growth while ensuring exceptional customer service.
Overview
20
20
years of professional experience
Work History
Store Owner
Lefort Furniture & Appliance, Inc
Cut Off, LA
05.2006 - Current
- Oversaw daily operations, ensuring efficient inventory management and customer service excellence.
- Developed strategic marketing plans to enhance brand visibility and drive sales growth.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Implemented cost-effective purchasing strategies to optimize supply chain efficiency.
- Established strong vendor relationships, negotiating favorable terms for products and services.
- Spearheaded community outreach initiatives to strengthen local market presence and customer loyalty.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Bachelor of Science - Education
Nicholls State University
Thibodaux, LA12-2006
Skills
- Store maintenance
- Financial planning
- Business networking
- Store operations
- Business administration
- Inventory control
- Financial tracking
- Sales management
- Staff hiring
- Social media marketing
- Business development
- Customer relations
- Financial management
- Staff management
- Service quality assurance
- Marketing
- Customer service
- Payroll administration and timekeeping
Accomplishments
Secured Government Loans such as the PPP Loan, and South Central Planning and Loan. Also, succesfully secured a Grant through Entergy to optimize and replace lighting.
Affiliations
Holy Savior Catholic Church Pastoral Council.
Timeline
Store Owner
Lefort Furniture & Appliance, Inc
05.2006 - Current
Bachelor of Science - Education
Nicholls State University