Lauren Rodriguez
Springfield
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Warehouse Material Handler/Document Control Clerk
Matrix Service
05.2025 - Current
- Located materials and supplies by pulling and verifying items on material withdrawal request.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Conducted regular inventory counts, identifying discrepancies and maintaining accurate records.
- Utilized warehouse management software to track inventory levels and generate reports for management, supporting strategic decision-making.
- Optimized storage solutions by reorganizing materials according to frequency of use and size, improving accessibility and reducing physical strain on workers.
- Ensured compliance with company policies and regulatory requirements through meticulous recordkeeping.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Processed incoming shipments, ensuring accurate documentation and compliance with safety protocols.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Timekeeper
Bronco Industries
01.2024 - 03.2025
- Verified timekeeping records and handled any discrepancies with employees during turn around for both day/night shift.
- Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
- Allocated/ Accepted/ Generated hour reports within TRACK for labor & equipment hours.
- Assisted employees with W2
- Submitted contractor setup forms for new hires
- Ensured compliance with labor regulations through diligent record-keeping practices.
- Managed employee timekeeping systems to ensure accurate payroll processing.
- Processed payrolls on regular basis for more than 300 employees on site.
- Processed new hire paperwork and documents.
Rental Clerk/ Safety Administrative Assistant
Jm Test Systems - Test Equipment Calibration, Sales And Rental
12.2017 - 02.2023
- Assisted in developing safety policies and procedures, promoting a culture of safety throughout the organization.
- Facilitated communication between departments regarding safety concerns, nurturing a proactive approach to risk management.
- Assisted in maintaining OSHA compliance, ensuring timely submission of required documentation.
- Enhanced employee awareness of safety protocols through the creation and delivery of effective training materials.
- Scheduled all onsite employees for site specific training/ drug testing through various safety councils & DISA.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics for multiple locations.
- Received new inventory and input to rental database in timely manner.
- Received/Inspected equipment for rental equipment and customer equipment prior to going to the lab to be calibrated.
- Submitted PO REQ for any rental accessories not returned with rental equipment.
- Completed accessory project for all rental equipment at JM Test Systems to help minimize errors when rental equipment was rented/returned.
- Submitted work order request for any equipment needing to be certified/repaired in lab.
- Provided customers with certification records and tracking information for rental orders.
- Submitted PO REQ to purchasing department and outside vendors for equipment needed.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Dr. Jeffrey W. Dongieux, DDS
Dr. Jeffrey Dongieux, Oral & Maxillofacial Surge
01.2010 - 12.2017
- .Self-motivated, with a strong sense of personal responsibility.
- Supervised front desk operations, ensuring high levels of customer service.
- Trained and mentored administrative staff on best practices and office protocols.
- Managed inventory control for dental supplies, optimizing stock levels and reducing waste.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Maintained strict adherence to OSHA and CDC guidelines for infection control, ensuring safe environment for both patients and staff.
- Process medical/dental claims (Medicaid/Private Ins)
- Knowledge with insurance authorizations and denials (Explanation of Benefits)
- Managed Patient Accounts for multiple locations (billing insurance, statements, collections, referrals)
- Managed Accounts Receivables
- Scheduling, verifying insurance, answering multiple lines, filing
- Performed general chair-side duties for oral surgery.
- Sterilized dental instruments
- Verbally explained pre-op/post-op instructions
- Treatment Plan Coordinator (Explain to patient various treatment options)
- Balance Day Sheet (deposit, credit cards/care credit, apply payments/adjustments)
- Managed Accounts Receivables
- Ensured compliance with sterilization protocols and infection control procedures.
- Conducted routine maintenance checks on sterilization equipment to ensure optimal performance.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Certified Nursing Assistant
North Oaks Medical Center
01.2007 - 12.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
Education
Some College (No Degree) - General Studies
Southeastern Louisiana University
High School Diploma -
Albany High School
05.2006
Skills
- Administrative Support
- Data Entry
- Timekeeping
- Billing/Invoicing
- Medical Terminology
- Sterilizing Procedures
- Individualized Treatment Plans
- Inventory Management
- Team Player
- New employee onboarding
- Basic functions in Excel
- TRACK Software (Timekeeper/Coordinator)
- Safety Course Scheduling/ Recertification
- Assessments and Qualifications
- Data entry proficiency
- OSHA compliance
- Attention to detail
- Warehouse safety
Certification
DISA Certified
Vendor Timekeeper- Track System
Timeline
Warehouse Material Handler/Document Control Clerk
Matrix Service
05.2025 - Current
Timekeeper
Bronco Industries
01.2024 - 03.2025
Rental Clerk/ Safety Administrative Assistant
Jm Test Systems - Test Equipment Calibration, Sales And Rental
12.2017 - 02.2023
Dr. Jeffrey W. Dongieux, DDS
Dr. Jeffrey Dongieux, Oral & Maxillofacial Surge
01.2010 - 12.2017
Certified Nursing Assistant
North Oaks Medical Center
01.2007 - 12.2010
High School Diploma -
Albany High School
Some College (No Degree) - General Studies
Southeastern Louisiana University
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