Lauren Bene' Bratton
Rayville
Summary
Dynamic professional with experience at Building Futures Pediatric Therapy, excelling in patient care coordination and effective communication. Proven ability to manage scheduling and maintain HIPAA compliance while fostering positive relationships with clients. Adept at multitasking and prioritizing work to enhance operational efficiency and support team objectives.
Organized Manger with experience in a busy family owned restaurant environment. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
4
4
years of professional experience
Work History
Server
Cormiers
09.2022 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Therapy Technician
Building Futures Pediatric Therapy
03.2022 - 12.2025
- Prepared patients to meet with multidisicpline therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Inventoried supplies and ordered more for office and patient rooms.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Office Assistant
Building Futures Pediatric Therapy
03.2022 - 12.2025
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Coordinated and scheduled ongoing/makeups appointments.
- Coordinated with administration and helped with insurance postings.
- Communicated with patients caregiver about upcoming appointments/poor attendance policy
Education
No Degree - Psychology
University of Louisiana At Monroe
Monroe, LA12-2026
High School Diploma -
Sterlington High School
Sterlington, LA05-2022
Skills
- Call handling
- Scheduling
- Bookkeeping
- Verbal and written communication
- Digital file management
- Prioritizing work
- Multi-line phone proficiency
- Patient care coordination
- HIPAA compliance
- Team member support
- Food inspection
- Guest engagement
Timeline
Server
Cormiers
09.2022 - Current
Therapy Technician
Building Futures Pediatric Therapy
03.2022 - 12.2025
Office Assistant
Building Futures Pediatric Therapy
03.2022 - 12.2025
No Degree - Psychology
University of Louisiana At Monroe
High School Diploma -
Sterlington High School