Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Music Interests & Skills
Generic

Laurie Palma

Marrero

Summary

Dynamic and motivated professional seeking a part-time position that offers opportunities for growth and challenges while pursuing a college degree. Proven ability to leverage strong interpersonal, time management, and problem-solving skills to drive results. Demonstrated success in enhancing fundraising initiatives through effective teamwork and leadership, contributing to an inclusive environment that boosts organizational efficiency. Committed to continuous improvement and dedicated to making a positive impact in every role.

Overview

1
1
Certification

Work History

Customer Service Representative

Circle K
02.2025 - 07.2025
  • Assisted customers with inquiries, providing accurate information and solutions.
  • Handled customer complaints with empathy, ensuring timely resolution and satisfaction.
  • Collaborated with team members to enhance service delivery and support processes.
  • Provided friendly and flexible customer service as a cashier while handling transactions accurately and efficiently.
  • Maintained store cleanliness and organization to ensure a welcoming environment for customers.
  • Restocked shelves, coolers, cups, and food items regularly to ensure product availability.
  • Performed various cleaning duties including mopping, sweeping, wiping counters and windows, and taking out trash to maintain high standards of hygiene.
  • Took initiative to clean outdoor areas to improve curb appeal and enhance customer experience.
  • Ensured customer satisfaction through professional and positive interactions, addressing questions and concerns promptly.
  • Demonstrated strong communication and problem-solving skills to assist a diverse range of customers effectively.

Education

High School Diploma -

John Ehret High School
Marrero, LA
05.2024

No Degree - Nursing

Delgado Community College
New Orleans, LA
05-2028

Skills

  • Spanish expertise

  • Multitasker

  • Leadership

  • Teamwork

  • Positive/can-do attitude

  • Organized

  • Adaptability

  • Dependability

  • Fundraising

  • Customer Service

  • Sales expertise

  • Active listening

  • Critical thinking

Accomplishments

  • Attained leadership role in one year.
  • Supervised a team of 10 members.

Certification

Alcohol License

  • February 2025 to present

Driver's License

  • October 2024 to December 2029

Languages

English
Full Professional
Spanish
Native or Bilingual

Interests

  • Reading
  • Personal Development and Self-Improvement
  • I enjoy helping others and giving back to the community

Timeline

Customer Service Representative

Circle K
02.2025 - 07.2025

High School Diploma -

John Ehret High School

No Degree - Nursing

Delgado Community College

Music Interests & Skills

  • I enjoyed playing the clarinet and saxophone, self-taught in the span of: clarinet (7 months), saxophone (1 month).
  • Thankfully, i developed strong discipline, patience, and perseverance through consistent practice and dedication to musical improvement.

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Laurie Palma