Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Rogers

Slidell

Summary

Skilled in evaluating creditworthiness, analyzing financial statements, and managing risk exposure. Adept at fostering team collaboration and adaptable to changing needs to ensure optimal results. Known for precision, reliability, and delivering impactful outcomes in underwriting.

Diligent Renewal Underwriter Assistant with robust background in underwriting, specializing in risk assessment and policy evaluation. Proven track record of making informed decisions that align with company goals and regulatory standards. Demonstrated expertise in financial analysis and client relationship management.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

New Patient Care Specialist Lead

Moreau Physical Therapy
04.2023 - Current
  • Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
  • Enhanced patient satisfaction by providing timely and compassionate care.
  • Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
  • Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
  • Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.

Receptionist

Action Physical Therapy
09.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Renewal Underwriter Assistant

EEUM
02.2017 - 01.2021
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
  • Conducted thorough market research for better risk prediction, enhancing underwriting standards.
  • Achieved high levels of underwriter certification, demonstrating commitment to professionalism and continuous learning.
  • Fostered strong relationships with brokers and agents to facilitate smoother application processes.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Handled and processed all renewal and new business endorsements
  • Prepared accounts to bind, and send to brokers
  • Quoted renewal submissions and sent for approval
  • Created policy and sent to brokers

Receptionist

Alpha Spine And Wellness
04.2016 - 02.2018
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Administrative Tax Deputy

St. Tammany Parish Sheriff's Office
04.2010 - 04.2016
  • Assisted taxpayers in understanding their rights and responsibilities under applicable tax laws, fostering voluntary compliance through clear communication.
  • Increased tax compliance by developing and implementing effective audit strategies for various industries.
  • Evaluated the effectiveness of existing enforcement policies and recommended improvements based on best practices from other jurisdictions.
  • Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Served as liaison for multiple departments within the Sheriff Department
  • Collected all property tax payments, sales tax, occupational license, court fines and tickets.


Education

Nursing

Louisana State University
Baton Rouge, LA

Southeastern Louisiana University
Hammond, LA

Nursing

Charity School Of Nursing
New Orleans, LA

High School Diploma -

Slidell High School
Slidell
05-1999

Skills

  • Underwriting guidelines
  • Risk assessment
  • Documentation review
  • Analyzing data
  • Quality assurance
  • Application review
  • Policy interpretation
  • Coverage determination
  • Policy renewal
  • Policy development
  • Revenue generation
  • Managing risk
  • Underwriting calculations
  • Building strong relationships
  • Developing policies
  • Property appraisal

Timeline

New Patient Care Specialist Lead

Moreau Physical Therapy
04.2023 - Current

Receptionist

Action Physical Therapy
09.2022 - 03.2023

Renewal Underwriter Assistant

EEUM
02.2017 - 01.2021

Receptionist

Alpha Spine And Wellness
04.2016 - 02.2018

Administrative Tax Deputy

St. Tammany Parish Sheriff's Office
04.2010 - 04.2016

Nursing

Louisana State University

Southeastern Louisiana University

Nursing

Charity School Of Nursing

High School Diploma -

Slidell High School

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