Lauryn E. Baloney
LaPlace
Summary
This resume presents your experience in a professional and compelling way while aligning with your background in criminal justice and customer service.
Overview
10
10
years of professional experience
Work History
Retail Sales Representative
AT&T Corporate
02.2022 - Current
- Provide personalized customer service by identifying client needs and recommending appropriate wireless and entertainment solutions
- Consistently meet and exceed sales goals through effective communication and product knowledge
- Process transactions, troubleshoot technical issues, and ensure customer satisfaction with post-purchase support
- Stay updated on new products, services, and promotions to enhance the customer experience
Customer Service Representative & Embalming Assistant
Treasures of Life Funeral Home
01.2015 - 01.2022
- Provided compassionate and professional customer service to families during funeral arrangements and services
- Assisted in coordinating visitations, memorial services, and handling administrative tasks
- Supported embalming procedures by preparing materials, sanitizing workspaces, and ensuring compliance with safety regulations
Legal Intern
The King Law Firm
09.2021 - 12.2021
- Shadowed an attorney specializing in civil law, gaining hands-on experience in legal research and case preparation
- Assisted with drafting legal documents, organizing case files, and reviewing contracts
- Observed client consultations and court proceedings, developing a deeper understanding of civil litigation processes
Education
Bachelor of Science - Criminal Justice
Southern University and A&M College
Baton Rouge, LA05.2025
Skills
- Strong interpersonal and communication skills
- Customer service and conflict resolution
- Legal research and document preparation
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adaptability and problem-solving
- Time management and multitasking
Timeline
Retail Sales Representative
AT&T Corporate
02.2022 - Current
Legal Intern
The King Law Firm
09.2021 - 12.2021
Customer Service Representative & Embalming Assistant
Treasures of Life Funeral Home
01.2015 - 01.2022
Bachelor of Science - Criminal Justice
Southern University and A&M College
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