Laylah Bennett
Eunice
Summary
Dynamic and resourceful Front Counter Associate at AAA Dry Cleaners with a proven track record in customer service. Demonstrated accuracy in processing transactions and a commitment to cleanliness and sanitation. Recognized for effective communication and a strong work ethic, ensuring customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Front Counter Associate
AAA Dry Cleaners
10.2021 - 05.2025
- Processed customer orders and accurately entered into system making sure to mark if their garment had a prior stain or any damage
- Greeted customers with smile and provided helpful suggestions.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Folded, organized, and hung up clean clothes to be picked up by customers.
- Processed sales transactions using POS system.
- Responded quickly to customer inquiries, answering questions and offering tips to have their garments look the best they can.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cleaned the kitchen, bathrooms, and front lobby along with sweeping and mopping.
Line Worker and Server
Boombox Pops and Ice Cream
04.2021 - 10.2021
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Handled cash transactions and point-of-sale operations.
- Utilized POS system to receive and process food and beverage orders.
Education
No Degree - Early Childhood Education
McNeese State University
Lake Charles, LABachelor of Arts - Early Childhood Education
Louisiana State University Eunice
Eunice, LA08-2026
High School Diploma -
A.M. Barbe High School
Lake Charles, LA05-2022
Skills
- Personal grooming
- Cleanliness and sanitation
- Accuracy and efficiency
- Food handling safety
- Complaint handling
- Quick learner
- Excellent work ethic
- Team player
- Effective communication
- Resourceful
- Customer service
- Payment processing
Timeline
Front Counter Associate
AAA Dry Cleaners
10.2021 - 05.2025
Line Worker and Server
Boombox Pops and Ice Cream
04.2021 - 10.2021
No Degree - Early Childhood Education
McNeese State University
Bachelor of Arts - Early Childhood Education
Louisiana State University Eunice
High School Diploma -
A.M. Barbe High School