Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laylah Bennett

Eunice

Summary

Dynamic and resourceful Front Counter Associate at AAA Dry Cleaners with a proven track record in customer service. Demonstrated accuracy in processing transactions and a commitment to cleanliness and sanitation. Recognized for effective communication and a strong work ethic, ensuring customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Front Counter Associate

AAA Dry Cleaners
10.2021 - 05.2025
  • Processed customer orders and accurately entered into system making sure to mark if their garment had a prior stain or any damage
  • Greeted customers with smile and provided helpful suggestions.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Folded, organized, and hung up clean clothes to be picked up by customers.
  • Processed sales transactions using POS system.
  • Responded quickly to customer inquiries, answering questions and offering tips to have their garments look the best they can.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cleaned the kitchen, bathrooms, and front lobby along with sweeping and mopping.

Line Worker and Server

Boombox Pops and Ice Cream
04.2021 - 10.2021
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Handled cash transactions and point-of-sale operations.
  • Utilized POS system to receive and process food and beverage orders.

Education

No Degree - Early Childhood Education

McNeese State University
Lake Charles, LA

Bachelor of Arts - Early Childhood Education

Louisiana State University Eunice
Eunice, LA
08-2026

High School Diploma -

A.M. Barbe High School
Lake Charles, LA
05-2022

Skills

  • Personal grooming
  • Cleanliness and sanitation
  • Accuracy and efficiency
  • Food handling safety
  • Complaint handling
  • Quick learner
  • Excellent work ethic
  • Team player
  • Effective communication
  • Resourceful
  • Customer service
  • Payment processing

Timeline

Front Counter Associate

AAA Dry Cleaners
10.2021 - 05.2025

Line Worker and Server

Boombox Pops and Ice Cream
04.2021 - 10.2021

No Degree - Early Childhood Education

McNeese State University

Bachelor of Arts - Early Childhood Education

Louisiana State University Eunice

High School Diploma -

A.M. Barbe High School
Laylah Bennett