Laynee Mckee
Denham Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Agent
Associated Insurance Agency of Denham Springs, Inc.
01.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Life Insurance Agent
Bankers Life & Casualty Insurance
05.2023 - 11.2023
- Educated clients on various types of life insurance policies available in the market.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Participated in team meetings to discuss strategies for increasing sales performance.
- Calculated premiums and established payment methods.
- Pursued continued professional development through insurance workshops, course and webinars.
Office Manager
CPR A/C & Heat
08.2020 - 12.2022
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
Skills
- Licensed insurance agent
- Quotes and sales
- Building Relationships
- Client Education
- Data Entry
- Customer service
Certification
- Licensed in Property and Casualty Insurance
- Licensed in Health and Life Insurance
Timeline
Insurance Agent
Associated Insurance Agency of Denham Springs, Inc.
01.2024 - Current
Life Insurance Agent
Bankers Life & Casualty Insurance
05.2023 - 11.2023
Office Manager
CPR A/C & Heat
08.2020 - 12.2022
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