Layton Carter

Demonstrated strong customer service skills by greeting and assisting shoppers, providing product information and personalized recommendations, and fostering positive customer relationships. Operated cash registers and scanners with accuracy, balanced cash drawers, and followed strict cash-handling procedures. Maintained store organization by unpacking and restocking merchandise, rotating products for freshness, and creating visually appealing displays to enhance the shopping experience in a clean and customer-friendly environment.

Exhibited strong sales capabilities through suggestive selling techniques and in-depth product knowledge, consistently contributing to increased revenue. Maintained accurate customer records by creating and updating profiles, and processed payments efficiently using cash, checks, and credit/debit cards. Took ownership of inventory management tasks, including receiving and stocking merchandise. Delivered exceptional customer service by informing clients of exclusive promotions and upcoming product launches. Frequently managed store operations independently, ensuring smooth and efficient daily performance in the absence of other staff.

Held both supervisory and operational responsibilities to ensure guest safety and satisfaction in a resort pool environment. Monitored swimming activities to enforce water safety policies, responded swiftly to emergencies by performing rescues and administering first aid, CPR, or artificial respiration, and activated the emergency action plan when necessary. Conducted regular inspections of pool facilities and equipment, tested water quality, and assisted with chemical treatments to maintain proper standards. Supported general maintenance and cleanliness efforts, assisted with employee scheduling, and delivered professional, prompt service to guests, upholding the resort’s high hospitality standards.

Oversaw daily husbandry, enrichment, and welfare of a diverse animal collection, serving as the primary handler for Red and Grey foxes due to a strong behavioral bond and deep understanding of their needs. Responsibilities included routine exhibit maintenance, administering daily medications, assisting veterinarians during medical and emergency procedures, and participating in the safe capture and transport of both large and small animals. Maintained detailed records on animal behavior, health, and enclosure conditions, supporting a high standard of care and proactive health management for all species under my supervision.