Leah Williams

· Provide outstanding customer service by assisting new and existing business clients with policy inquiries, claims, and billing.

· Conduct market research and drive sales of new insurance products to expand the customer base.

· Manage policy reviews, process claims, and ensure compliance with state and company regulations.

· Collaborate with team members to achieve company sales and service goals.

· Managed daily operations, including employee scheduling, payroll processing, and financial oversight.

· Delivered high-quality customer service and handled money transactions with accuracy.

· Led marketing and promotional efforts to boost product sales and increase revenue.

· Supervised and trained employees to maintain efficiency and compliance with company standards.

· Assisted business clients with order processing, inventory management, and product restocking.

· Built and maintained strong relationships with customers to optimize sales opportunities.

· Worked as part of a dynamic customer service team to meet company targets.

· Oversaw office operations, including training employees, delegating tasks, and ensuring efficiency.

· Assisted customers with policy management, claims processing, and eligibility inquiries.

· Led marketing efforts to attract new clients and promote insurance products.

· Managed financial transactions and handled office budgeting.