Leia Thomas
Slidell
Summary
Dynamic and reliable professional with strong customer service skills honed at Smoothie King. Proven ability to enhance team performance through effective communication and problem-solving. Committed to maintaining a safe and organized environment while fostering positive relationships. Recognized for adaptability and attention to detail, ensuring customer satisfaction and team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Smoothie King
06.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Camp Counselor
Holy Cross Highschool
05.2024 - 07.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Improved emergency preparedness with regular staff training on safety protocols and first aid procedures.
- Supported campers' personal growth by providing consistent emotional and social support.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Transported and escorted program participants to and from activities and on field trips.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
High School Diploma -
Pope John Paul Catholic Highschool
Slidell, LA05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Cleaning
- Multitasking
- Excellent communication
- Decision-making
Certification
CPR
Timeline
Team Member
Smoothie King
06.2024 - Current
Camp Counselor
Holy Cross Highschool
05.2024 - 07.2024
High School Diploma -
Pope John Paul Catholic Highschool
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