Leshaka White
Shreveport, LA 71119-7519
Summary
Results-driven assistant store manager specializing in customer service and sales analysis. Demonstrated success in enhancing customer experiences and improving team performance through targeted training and effective merchandising strategies.
Overview
13
13
years of professional experience
Work History
Asst. Store Manager Operations
Lowes
Shreveport
12.2025 - Current
- Coordinated daily store operations and staff scheduling to enhance team efficiency.
- Delivered excellent customer service while promptly resolving inquiries.
- Contributed to inventory management through effective restocking and merchandise organization.
- Developed training program for new employees on store policies and operational procedures to ensure smooth onboarding.
- Utilized point-of-sale systems to conduct transactions and enhance customer interactions.
- Resolved customer complaints by actively listening, documenting issues, and implementing effective solutions.
Asst. Store Manager Specialty
Lowes Home Improvment
Shreveport
02.2023 - 12.2025
- Coordinated team efforts and strategies to achieve quarterly sales targets.
- Analyzed sales data to identify improvement opportunities in sales tactics.
- Trained sales associates on techniques to enhance sales volume.
- Communicated promotions and incentives to enhance customer engagement and sales.
- Generated performance reports to track sales metrics effectively.
- Conducted weekly meetings with regional sales managers to assess performance and establish goals.
Asst. Store Manager Merchandising
Lowes Home Improvment
Shreveport
12.2012 - 02.2023
- Developed and implemented merchandise strategies, resulting in increased sales.
- Enhanced store presentation and customer experience through effective visual merchandising oversight.
- Trained staff on merchandising standards and product knowledge techniques.
- Aligned inventory levels with sales forecasts and trends to optimize stock availability.
- Coordinated and prioritized multiple projects to ensure timely execution and meet operational goals.
- Placed prices and descriptive signage to promote items effectively.
Education
Fair Park High School
Shreveport, LA05-1995
Skills
- Inventory management
- Merchandising strategies
- Point-of-sale systems
- Sales analysis
- Customer service
- Team leadership
Accomplishments
ALP-ASM December 2024 Cohart-6
Timeline
Asst. Store Manager Operations
Lowes
12.2025 - Current
Asst. Store Manager Specialty
Lowes Home Improvment
02.2023 - 12.2025
Asst. Store Manager Merchandising
Lowes Home Improvment
12.2012 - 02.2023
Fair Park High School