Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
14
14
years of professional experience
Work History
Sr. Operation Specialists III- Team Leader
CHASE HOME LENDING & AUTO
06.2011 - 12.2024
Enhanced auto reports daily and prepared for management review
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Associate of Arts - Business Administration And Management
University of Arkansas Grantham, Little Rock, AR
11-2026
Honor Roll (November 2024- March 2025)
Associate Degree - Office Systems Technology
LA TECHNICAL COLLEGE-BASTROP CAMPUS, Bastrop, LA
11.1997
High School Diploma -
DELTA HIGH SCHOOL
05.1995
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
People management
Timeline
Sr. Operation Specialists III- Team Leader - CHASE HOME LENDING & AUTO
06.2011 - 12.2024
DELTA HIGH SCHOOL - High School Diploma,
University of Arkansas Grantham - Associate of Arts, Business Administration And Management
LA TECHNICAL COLLEGE-BASTROP CAMPUS - Associate Degree, Office Systems Technology
Vice President, Operations Site Manager at JPMorgan Chase - Retail Home LendingVice President, Operations Site Manager at JPMorgan Chase - Retail Home Lending