LESLIE MCCANN
Pollock
Summary
Dynamic office manager with extensive experience in overseeing key functions such as interviewing, hiring, training, and employee development. Proven track record in quality assurance and conflict resolution, including mediation and termination processes. Successfully developed an Excel database to efficiently track personnel records related to payroll and compensation. Strong commitment to compliance with federal, state, and HIPAA regulations ensures a well-managed and legally sound workplace.
Overview
23
23
years of professional experience
Work History
Human Resources Associate
Antoon Hospitality Group
09.2016 - 04.2022
- Assisted in new employee onboarding processes and documentation management
- Maintained accurate employee records
- Processed payroll information and ensured timely submission of reports
- Processed employee advance requests
- Input store sales into Quickbooks
- Reconciled bank statements daily
- Reconciled credit card statements monthly
- Input invoices
- Processed checks when accountant was unavailable
- Assisted accountant with accounts payable and receivable
Administrative Assistant
Rapides Senior Citizen Center
05.2015 - 09.2016
- Answer telephone
- Greet visitors
- Process mail
- Order office supplies
- General office duties
- Data input
- Copy and transmit monthly paperwork to Senior centers
Human Resources Associate
The Arc Rapides
08.2009 - 09.2014
- Managed all personnel records including confidential and training records
- Scheduled and conducted interview prospective personnel
- Conducted new personnel orientation
- Created Excel databases
- Distributed information to personnel in a timely manner
- Communicated with personnel and department supervisors as needed
- Ensured that all state mandated training classes were completed
- Ensured that HIPAA, Federal and State laws were followed
- Evaluated and measured program and policy effectiveness
- Trained in-house staff
- Data collection for personnel records
Substitute Teacher/Substitute Office Worker
Grant Parish School Board
09.2007 - 05.2009
- Maintained control in the classroom
- Always ensured children’s safety
- Distributed assignments according to teachers’ specifications
- Answered telephone
- Copied paperwork
- Data Entry
Payroll Clerk/Human Resources Associate
McDonald’s of Alexandria
10.2004 - 02.2007
- Maintained information on all personnel
- Input all new personnel into Check Book Solutions and other documents as needed
- Maintained current personnel bonus records
- Input and tracked all personnel deductions such as garnishment, child support, etc.
- Maintained accurate records for foreign exchange worker program
- Maintained accurate documentation for Enterprise Zone
- Ensured that all Store Managers met qualifications to receive monthly bonuses
- Reconciled, input and distributed personnel payroll checks
- Ensured that all new personnel information was reported to various entities
- Ensured all eligible employees received benefit information
- Scheduled interviews
- Assisted with orientation
- Data Entry
Payroll Clerk/Human Resources Associate
Westaff
06.2004 - 10.2004
- Duties previously listed for McDonald’s of Alexandria
Resale Manager/Product Sales Manager
Girl Scout Council of Central Louisiana
06.2001 - 09.2003
- Ordered all merchandise for the Council store
- Ordered and filled product needed by customers
- Collected and deposited money from store and product sales
- Conducted inventory twice a year
- Scheduled and conducted trainings related to product sales
- Ordered all products and award prizes related to the sale
- Reconciled all product sales records
- Worked closely with accounting department to ensure all money was collected
- Maintained product sales yearly records
- Answered telephone
- Customer service
- Data Entry
Registrar
Girl Scout Council of Central Louisiana
06.1999 - 06.2001
- Collected money for registration
- Maintained and reported accurate registration paperwork
- Assigned troop numbers to new troops
- Input data for registering Girl Scouts
Education
Associate’s Degree - Office Systems Technology
Louisiana Technical College Alexandria Campus
02.1997
Skills
- Reliable team member
- Fast Learner
- Detail-oriented
- Dedicated team contributor
- Document organization
- Proficient in Microsoft Word and Excel
- Customer Service
Timeline
Human Resources Associate
Antoon Hospitality Group
09.2016 - 04.2022
Administrative Assistant
Rapides Senior Citizen Center
05.2015 - 09.2016
Human Resources Associate
The Arc Rapides
08.2009 - 09.2014
Substitute Teacher/Substitute Office Worker
Grant Parish School Board
09.2007 - 05.2009
Payroll Clerk/Human Resources Associate
McDonald’s of Alexandria
10.2004 - 02.2007
Payroll Clerk/Human Resources Associate
Westaff
06.2004 - 10.2004
Resale Manager/Product Sales Manager
Girl Scout Council of Central Louisiana
06.2001 - 09.2003
Registrar
Girl Scout Council of Central Louisiana
06.1999 - 06.2001
Associate’s Degree - Office Systems Technology
Louisiana Technical College Alexandria Campus
CONTINUING EDUCATION
- HR Law Seminar
- Human Resources and the Law Seminar
- Record Retention and Destruction for Human Resources Webinar
- FMLA Webinar