Levisey Maywether
Shreveport
Summary
Dynamic Customer Service Representative with a proven track record at General Dynamics Information Technology Inc. Skilled in problem-solving and documentation, I excel in resolving customer complaints and inquiries efficiently. My expertise in data entry and critical thinking ensures accurate information delivery, enhancing customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
General Dynamics Information Technology Inc
Bossier City
06.2024 - Current
- Assisted customers with inquiries and provided product information effectively.
- Maintained accurate records of customer interactions for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
Customer Service Representative
General Dynamics Information Technology Inc
Bossier City
01.2021 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints through effective problem-solving techniques.
- Assisted customers with inquiries and provided product information effectively.
Education
High School Diploma -
Addison High School
Overland Park, KS12-2010
Skills
- Customer support
- Data entry
- Microsoft outlook
- Problem-solving
- Inbound and Outbound Calling
- Documentation
- Critical Thinking
- Problem-Solving Abilities
- Information Security
Timeline
Customer Service Representative
General Dynamics Information Technology Inc
06.2024 - Current
Customer Service Representative
General Dynamics Information Technology Inc
01.2021 - 01.2024
High School Diploma -
Addison High School
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