Lexi Sylve
Harvey
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
Opened to try new things & put my knowledge towards any other job to help company succeed.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Barista/Assistant Manager
PJs Coffee Of New Orleans
Harvey
10.2023 - Current
- Crafted high-quality espresso beverages using precise techniques and equipment.
- Maintained cleanliness and organization of the coffee shop environment daily.
- Provided exceptional customer service by engaging with patrons and understanding their needs.
- Operated cash register, processed transactions, and managed daily cash flow accurately.
- Assisted in training new baristas on coffee preparation and customer service protocols.
- Stocked supplies, monitored inventory levels, and placed orders as needed for operations.
- Collaborated with team members to enhance workflow during busy service periods.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Cashier/cook
Maws Sandwhich Shop
Buras
05.2014 - 08.2018
- Operated cash register and processed customer transactions efficiently.
- Managed daily cash drawer and balanced receipts at end of shifts.
- Provided exceptional customer service and addressed inquiries promptly.
- Maintained cleanliness of work areas and ensured compliance with health standards.
Education
South Plaquemines
Buras, LASkills
- Cash management
- Customer engagement
- Inventory management
- Equipment maintenance
- Food safety compliance
- Employee training
- Time management
- Clear communication
- Safe food handling
- Exceptional customer service
- Professional demeanor
- Friendly and outgoing
- Verbal and written communication
- Product upselling
Certification
- Serv Safe Certified
Accomplishments
- Recieved manager position within 1 year
References
References available upon request.
Timeline
Barista/Assistant Manager
PJs Coffee Of New Orleans
10.2023 - Current
Cashier/cook
Maws Sandwhich Shop
05.2014 - 08.2018
South Plaquemines