Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lia Pinkney

Baton Rouge

Summary

Dynamic retail sales professional with a proven track record at AT&T, excelling in customer satisfaction and sales development. Skilled in upselling strategies and technical troubleshooting, I effectively enhanced customer engagement and contributed to achieving sales targets. Recognized for training new staff and implementing visual merchandising to boost store performance.

Professional retail specialist with strong focus on customer satisfaction and sales optimization. Adept at engaging with customers, understanding their needs, and providing tailored solutions to enhance their shopping experience. Known for strong team collaboration, adaptability, and achieving sales goals while maintaining high standards. Skilled in inventory management, product knowledge, and effective communication.

Retail professional with background in driving sales, enhancing customer experiences, and optimizing product presentations. Proven ability to work collaboratively within team to meet sales targets and adapt to changing market needs. Reliable and flexible, skilled in customer engagement and inventory management.

Overview

3
3
years of professional experience

Work History

Retail Sales Consultant

AT&T
07.2024 - Current
  • Delivered exceptional customer service, ensuring a positive shopping experience for all clients.
  • Assisted in inventory management, accurately tracking stock levels and product displays.
  • Developed product knowledge to provide informed recommendations to customers.
  • Collaborated with team members to achieve sales targets and enhance store performance.
  • Trained new staff on sales techniques and company policies to ensure consistency in service delivery.
  • Implemented visual merchandising strategies to optimize product presentation and increase foot traffic.

Mobile Expert

T-Mobile
05.2022 - 06.2024
  • Assisted customers with product inquiries and mobile device troubleshooting.
  • Demonstrated new mobile technology features to enhance customer experience.
  • Supported inventory management by organizing merchandise displays and stock levels.
  • Collaborated with team members to ensure efficient store operations and customer flow.
  • Handled transactions accurately using point-of-sale systems to process payments efficiently.
  • Maintained knowledge of current promotions, plans, and services for effective sales support.

Education

Madison Preparatory Academy
Baton Rouge, LA

Skills

  • Customer satisfaction
  • Verbal communication
  • Technical skills
  • Sales development
  • Upselling strategies
  • Handling customer complaints
  • Customer engagement
  • Sales orientation
  • Teamwork and collaboration
  • Sales problem-solving
  • Retail sales

Timeline

Retail Sales Consultant

AT&T
07.2024 - Current

Mobile Expert

T-Mobile
05.2022 - 06.2024

Madison Preparatory Academy
Lia Pinkney