Liliana Talavera
Leesville
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Walmart
Leesville
09.2024 - 03.2025
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Operated point-of-sale systems accurately to process payments from customers.
- Placed special orders or called other stores to find desired items.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Front Desk Receptionist
Quality Inn Hotel
Leesville
06.2018 - 02.2019
- Checked in guests and provided information about hotel amenities
- Addressed guest concerns with professionalism and urgency
- Handled phone and email reservations
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Responded to customer inquiries via phone, email, and in person.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Assistant Store Manager
Party City
Houston
04.2010 - 08.2011
- Organized weekly meetings with department heads to review progress on key objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Nimitz High School
Houston, TX05-2008
Skills
- Point of sale
- Inventory management
- Visual merchandising
- Customer service
- Cash handling
- Order processing
- Sales techniques
- Communication skills
- Organizational skills
- Bilingual communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Walmart
09.2024 - 03.2025
Front Desk Receptionist
Quality Inn Hotel
06.2018 - 02.2019
Assistant Store Manager
Party City
04.2010 - 08.2011
High School Diploma -
Nimitz High School