Lilly Tsitso
Lafayette
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Orthopedic Reconstructive Subspecialist
Lafayette
08.2025 - Current
- Greeted visitors warmly and directed them to appropriate personnel.
- Answered phone calls promptly and routed inquiries to relevant departments.
- Scheduled appointments and maintained organized calendars for staff members.
- Processed visitor check-ins efficiently, maintaining security protocols.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Manager
Pizza Hut
New Iberia
02.2022 - 08.2024
- Supervised daily operations to ensure high service quality and customer satisfaction.
- Trained staff on food safety standards and proper food handling techniques.
- Managed inventory levels to maintain adequate stock of ingredients and supplies.
- Coordinated staff schedules to optimize team performance during peak hours.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Housekeeper
Cabin on Bayou Peitite Anse
New Iberia
05.2020 - 02.2023
- Cleaned guest rooms thoroughly to maintain high cleanliness standards.
- Organized supplies and equipment for efficient cleaning processes.
- Assisted in laundry services by washing, drying, and folding linen.
- Managed inventory of cleaning supplies to prevent shortages and ensure availability.
- Followed safety protocols while using cleaning chemicals and equipment.
- Provided exceptional customer service by responding to guest requests promptly.
Education
High School Diploma -
Delcambre High School
Delcambre, LA05-2023
Skills
- greeting visitors
- phone handling
- appointment scheduling
- data entry
- security protocols
- customer relationship management
- reconciling, preparing, and make money deposits
- staying organized and working in a timely manner under stress
- being a team player, creating an enjoyable environment
Timeline
Receptionist
Orthopedic Reconstructive Subspecialist
08.2025 - Current
Manager
Pizza Hut
02.2022 - 08.2024
Housekeeper
Cabin on Bayou Peitite Anse
05.2020 - 02.2023
High School Diploma -
Delcambre High School