Dynamic Administrative Assistant with years of experience in providing effective administrative support to high-paced small businesses. Expert in documentation assembly, maintaining strict confidentiality for clients, and overall office administration.
Overview
2025
2025
years of professional experience
Work History
Legal Intern
Edward P. Sutherland & Sarah Trouard Law
Completed a paid internship at a successful malpractice law firm
Assisted paralegals with editing depositions, managing files and the firm's filing system
Managed attorneys' calendars, answered client calls, and scheduled appointments
Facilitated communication by emailing documentation to the appropriate parties and keeping accurate minutes during attorney meetings
Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
Reviewed legal information and proofed documentation for errors.
Organized legal filing system to maximize efficiency.
Sorted legal documents, filing and case materials in clear, orderly systems.
Performed legal and general research, drafting memoranda, and correspondence.
Proofread legal documents before submission to courts or opposing counsel; reducing errors that could potentially harm our clients'' interests.
Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the firm and its clients.
Administrative Assistant
Segreto Design
Efficiently ran office operations in a busy engineering firm, supporting the owner in all administrative tasks
Managed calendars, handled client calls, scheduled appointments, and performed errands
Handled banking operations, managed accounts receivable, carried out data entry, and supervised interns
Event Coordinator
Brickyard South
03.2024 - Current
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Managed event logistics and operations.
Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Developed creative marketing materials that generated interest and boosted event attendance.
Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Brainstormed and implemented creative event concepts and themes.
Hospitality & Customer Service Specialist
Twin Peaks
09.2020 - 03.2023
Roles included Head Waitress at Walk Ons & Twin Peaks and VIP Sales at City Bar
Roles included managing teams to ensure service efficiency and customer satisfaction
Successful VIP guest recruitment was achieved through innovative use of social media and email campaigns
Essential operational duties were undertaken, from managing financial tasks to maintaining inventory and cleanliness standards
Completed employee performance evaluations to ensure the upholding of high service standards
Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
Managed high call volume while maintaining a courteous and professional demeanor.
Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Enhanced customer satisfaction by resolving issues promptly and professionally.
Education
Paralegal Program -
ITT Technical Institute
08.2016
High School Diploma -
Doyle High School
01.2014
Skills
Marketing
Project Management
Social Media Proficiency
Microsoft Office Suite
Deposition Editing & Reviewing
Exceptional Organization
Strong Work Ethic
Social & Networking Abilities
Communication
Problem-solving
Timeline
Event Coordinator
Brickyard South
03.2024 - Current
Hospitality & Customer Service Specialist
Twin Peaks
09.2020 - 03.2023
High School Diploma -
Doyle High School
Legal Intern
Edward P. Sutherland & Sarah Trouard Law
Administrative Assistant
Segreto Design
Paralegal Program -
ITT Technical Institute
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